Tim Hortons — Restaurant in Town of West Seneca

Last Tuesday I got a bagel that looked soft ended up being hard as a rock to where it broke my tooth! I’ve had a hard time getting in touch with this place by phone to speak to a manager I can now barely eat or drink without being in pain! I’m pregnant and this is highly frustrating! I DO NOT RECOMMEND GOING TO THIS PLACE! orders were all messed up they could only get a butter bagel right. Everything else was a...

Not a bad place but the one girl working counter on Ridge Rd/Langner with the red hair and long finger nails needs a significant attitude adjustment. Every time i step up to order she lazily suanters up to the counter, looks to the side and never says anything...she just stands there looking everywhere but at the customer. Makes me feel extremely unwelcome. Definitely not a job for this girl with her...

The service was horrible... Non English speaking people u cannot understand at all! The order was completely wrong and I was given someone else's order mixed up with mine... Brung it to they attention and the server was very very arrogant. This Tim hortons is not worth the hassle and upon further inspection the cleanliness of the coffee shop is disgusting especially the toaster...