Tops Friendly Market — Local services in Town of Westfield

Tops of Westfield Store is in need of some organization and upgrades. Being a shopper who needs to use the Handicap Cart, the aisles are too crowded to accommodate turning into the aisles from the back end of the store . There are too many displays in the aisles to either be able to reach a product that is close to the display or to get a handicap cart user and a regular cart through without one letting the other pass before continuing. There is only enough room in the freezer aisle between the beer cases on pallets to drive the cart, and very difficult to open the doors to the freezer to get any product out. I'm not sure if they don't have enough room in storage to keep product there or just need to store on the floor. Sad and difficult when shopping from that needed cart. There are several photos of the inside of this store to see what I am commenting about. I hope someone takes the time to review this situation. I have a feeling that Managers might not even realize the difficulty to maneuver through their stores for people...

It's a decent little store, depending on when you are shopping you may have a long wait at checkout due to understaffing and the infrequent rush of customers. The store needs expansion and remodeling to have a premium shopping experience, but sadly these changes are most likely never going to happen due to the bankruptcy proceedings that Tops has entered into.

Note: this bankruptcy is NOT a closure bankruptcy, it's a reorganization of debt.

The store's produce department is pretty good, the deli is fair and the meat department is fair. The bakery section needs expansion as well as the freezer and the beverage sections need expansion seeming very cramped. This store most likely doesn't have the customer base to support the changes that are needed. Otherwise the store provides Westfield shoppers with the basic and standard food options...

Forty year shopper at Tops Westfield NY. Enjoy shopping there. Today upon leaving the store I saw a Tops staffer who must have to go off site to smoke because of Tops no smoking policy. Which means she is sitting smoking on the parking lot guardrail. When she finished her cigarette she just threw her cigarette butt on the public sidewalk where there is a large collection of cigarette butts. Tops please encourage healthy habits and responsible environmental standards with your employees. Please monitor this situation and ask your employees to clean up the public walk and dispose of their cigarette butts. We all share...