READ THE REVIEWS THERE ARE SEVERAL OF US TAKEN BY THE CONTRACTS!!! I came into Troy took a class and liked it,I paid in full for 6 months or a year(don't have the paper on hand i stupidity signed) After my first visit, I injured my shoulder,.I called and put my account on hold hoping my shoulder would be better, unfortunately i was unable to return do to the shoulder, i called again and asked if my membership could be transfered into my nieces name(she attends the Shelby location) i was told not an option. I explained once again my situation, the only option they continued to give me was to put the account on hold, and with a Dr note.The membership i originally paid for is no longer on hold, they started billing me.I am out about $1000 and took one class.The specific conversation I had with the owner during the first visit was im paying in full because I do not do contracts, he said there's no contract. I'm a business owner and I would never treat a client like this, seems like the money is more important than there customers.AND PLEASE DO NOT TELL ME YOU CANT FIND ME IN YOUR SYSTEM,I OWE YOU 149.00 AND HAVE TO COME IN PERSON TO SIGN A FORM TO CANCEL,SO IM NO LONGER BILLED.I LIVE 45 MINS AWAY,WHY CAN YOU NOT SEND THE FORM THRU...
Read moreI thought the trainers were really good and friendly. I loved the work out and the other women that showed up but the NON training staff are soooo frick'n pushy with the membership options. even before i came to the boxing club i felt like it was a pushy establishment. normally u sign up for a class, and the place will send an email and maybe call. title boxing sent an email, called one day and then called again the next day. i felt like i was being hounded. after the class, the sales/staff person showed me the options and that was fine. but when i said i didn't want the membership she tried to figure out why i didn't. i told her why and then she tried to come up with how the membership could work around that. Then i gave another reason and she again tried to say a membership or one of the more costly options would work around that. I just felt like i was constantly being pushed to do something i didn't want to do. I really wish the sales/staff team would be less pushy and just let ppl decide for themselves. IF it wasn't for the trainers and the workout, i would never want to come back bc it is just feels like i am being hounded. Idk if the establishment tells its employees to push the more costly deals or what but...
Read moreI got a membership with this place about a year ago, I enjoyed it and everyone was helpful. My issues started when I started having Chronic back pain due to events in the past, to which I responded with pausing my membership as I was getting charged without going. My back did not get any better, so I decided to cancel. This is where everything went wrong. I was asked to provide evidence of the incident, so I provided an MRI report as well as the note the doctor wrote at the day of the visit. That was not enough however, so I had to obtain a note signed by the doctor which took me around a month as doctors do not give out early appointments. I provided the note before my payment was due and I was told that I will be charged for this month even though I informed the team that I wanted to cancel a month in advance. This goes against what Ashley told me as she stated that I will not be charged if I do bring proof before the payment was due. This just feels like a money hungry organization, and it is so unfortunate that they cannot stick...
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