Troy smoke shop — Local services in Troy

When you go in, all of the vapes are on the wall back behind the counter and you can’t read what kinds they even have, rather than displaying them in a case to make shopping easy for the customer. I have asked them if they could make a list so that I could read it since I like to try different kinds and they said they aren’t able to do that. Tonight I went in and asked if they had an apple flavored specific brand and was met with “ I don’t know, we have several apple flavors” rather than asking more questions to find out what I was looking for. I then asked how I could try different varieties if I’m not able to see the different flavors and the guy said “I could read them all to you, I do it a million times a day”. I then decided it wasn’t worth spending my money in a shop that isn’t interested in making a good amount in sales by making the shopping experience enjoyable for the customer. I bought 2 I was familiar with and left when I had came to purchase a variety to try. They also do not have you try your vapes before leaving, which is bad business in the vape industry. I went ahead and asked if I could, and was told “I know that it works”. No you don’t- a disposable vape can definitely be faulty and if the customer leaves and gets home and it doesn’t work, they would be out of luck. I will definitely be taking my money somewhere...

I would give 0 starts if possible but the way we were treated today was disgusting. Went in looking for 7tabz and was told by Alyssa after trying to ask my sister over the phone what flavor she wanted that because my sister who couldn't get out of bed due to a procedure wasn't present she couldn't sell to us. When we tried to even purchase it for ourselves she said she couldn't sell to us because she knew then it wasn't for us but for my sister. The audacity to say that and treat someone like that is ridiculous. Tried other shops and had a way better experience WILL NEVER BE RETURNING HERE AFTER THE ATTITUDE from Alyssa. Do better and learn to be a better decent human being. You never know what someone Is going through. Just so you know Miss Alyssa that's prejudice and that's not how you treat humans at all. Do better and be better. Hope you have the day you deserve! Definitely lost a customer that visits twice a...

Despite admitting he knew nothing about my particular coils, ignored me when I told him where to look for the power range. Then laughed at me when I explained my hesitation with switching from freebase to salt nic. He didn't even have a rebuttal and clearly thought I was an idiot. Thanks but no thanks. The prices aren't good enough for me to be...