My fiance purchased my engagement ring from an online retailer that I won't name. The stone kept coming loose, and I was absolutely heartbroken. The retailer "repaired" it, but the ring still wasn't right. As an act of desperation I called J. David, and Nate was the one who picked up the phone. He suggested that I bring the ring in so he could look at it, and I immediately headed his way. Nate was so knowledgeable about my ring, and he was able to talk me through the logistics of working on my metal and stone, just from taking a look at it (I didn't know what metal it was!) He was so clearly an expert on the subject. He took my ring to the back, and came out with the stone perfectly in place. He was able to explain how to online retailer had not set the prongs correctly, and he was able to adjust them quickly (for free!!!!!!!!) I will 100% be coming back to J. David when my fiance and I are ready to splurge and order a custom band for my ring. I can't say enough about how wonderful my experience was today! They took my heartbreak and fixed it right up. Thank...
   Read moreI had an amazing experience at J. Davidâs Jewelry! I brought in a family heirloom ring to be resized, and the staff was incredibly helpful and professional. They got me in quickly and had my ring ready in just a week.
Before coming to J. Davidâs, I went to Moodyâs Jewelry, and unfortunately, it was a completely different experience. The employee at Moodyâs told me to come back in a month, as if they didnât want to help me, and their attitude felt rude and condescending. When my fiancĂ© asked if we could get ring sizes, the employee responded, âA ring size? I donât see a ring on that fingerâdo you mean your finger size?â It felt unnecessarily snarky and disrespectful, which was disappointing for such a special occasion.
Thankfully, J. Davidâs turned things around and made the experience enjoyable and stress-free. Their team was kind, professional, and respectful every step of the way. Iâll absolutely be returning to J. Davidâs for any future...
   Read moreI recently visited J. David Jewelry to have links removed from my watch band, and I was met with an exceptional level of service and hospitality. From the moment I walked in, Joel, Alex, and Kim greeted me with warmth and professionalism, making me feel truly welcomed.
The owner personally took care of my request, skillfully adjusting my watch bandâand to my surprise, he did so free of charge. This level of generosity and commitment to customer satisfaction is rare and speaks volumes about their dedication to excellence.
Beyond their outstanding service, the atmosphere at J. David Jewelry exudes both elegance and friendliness, creating an experience that goes beyond a typical jewelry store visit. Their integrity, expertise, and genuine kindness have undoubtedly earned my loyalty.
If youâre looking for a jeweler that values its customers and delivers impeccable service, look no further. J. David Jewelry has my business, and they should...
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