The Core Apple Authorized Reseller — Local services in Tuscaloosa

Great staff with incredible knowledge! Don't buy your equipment ANYWHERE else whether you are a company or an individual in West Alabama. Buying printers, computers, including Mac related products at their subsidiary, The Core, costs the same as buying at Best Buy, Staples, The Iphone Clinic, except you get to avoid set up problems, software and hardware conflicts and unnecessary downtime.

Its owner, Tuscom, AND The Core, is THE ONLY CERTIFIED Mac Reseller and SERVICE PROVIDER, in Tuscaloosa and Northport. Do not take your iPhone, iPad, Macbook Pro, Macbook Air to anyone else because if that company messes up your equipment a certified service provider CANNOT fix it legally. Just because the company has Iphone or Mac in its name, does mean that company is legally allowed to work on Mac products. Don't be fooled!

They troubleshot my Mac (for free) and uploaded my software and files to my new Mac for the same price as buying the computer. As my business grows, I will buy EVERYTHING from them. Run, don't walk, and sign up with these guys if you own a business, small or big. You will save so much money and headaches as you grow. The employees will NEVER sell you anything you don't need AND will answer any question you have, whether, you are a tech newbie or a pro, in language that mirrors your level of knowledge. That kind of integrity is...

Took over 3 days to diagnose the problem. When diagnosed, I was told Apple had risen the price of Hard Drive power cables and that I needed a new Hard Drive and the anticipated cost would exceed $300. I was never contacted by The Core and I made every phone call to receive information regarding MY Mac Book. SLOW, SLOW, SLOW...they're there to expedite the process, not slow it down. After being told 3x's that my Hard Drive power cable would arrive the "next day", I was fed up with the process and proceeded to take my Mac Book to the University Supe Store, Apple Store (located in the Ferguson Center, at The University of Alabama)...and it was fixed in less than 4hours. Oh yea, and the final cost was only $40 for a new Hard Drive power cable and the installation. The actual Hard Drive was discovered...sorry The Core you're Apple privileges should be revoked strictly on your customer service, not to mention your "knowledge" of...

These guys are the best. Friendly, knowledgeable, and extremely helpful and understanding. I was freaking out when my hard drive crashed DURING FINALS. Rob stayed after closing time to make sure all my stuff was backed up and I could get back to work as soon as possible. They even saved me the hassle of getting a part directly from Apple that would have otherwise cost me a few hundred dollars because they happened to have one. With no Apple store available in the area, I highly...