Unavi USA Inc — Local services in Tustin

I’ve had the Carplay/Android Auto module for my Q50 for a few months now, and it’s great! Everything works perfectly, there is no lag (none more than the OEM system anyways), and the sound quality is great. I show off the AA feature on my video, but I’ve tried Carplay as well and it works flawlessly too. For the DIY-ers, the installation is very similar to other modules on the market. Functionality wise, there’s not much to say. If you’ve used AA/Carplay before, it’s just like that. Siri and google assistant work flawlessly as well. The audio output is AUX, which I was a little iffy about at first, but their wiring does a good job at reducing noise, so for me it sounds just as good as Bluetooth.

The tiny speaker that goes behind the top screen does not sound good at all, but I personally have never used it intentionally (see cons for more on this). All my audio and calls go through the car speakers, but I do connect my phone via Bluetooth for calls to my car, so maybe that’s why. The module allows for this without breaking any of the experience, and you can launch calls this way either using the module or the OEM car system.

Overall, I would highly recommend this module over the other stuff out there.

I have the very first version of this module, which is touchscreen only. All the OEM functions for the OEM system are preserved, but you can’t use the rotary knob or steering wheel controls with AA/Carplay. The new recent module FIXES this. I haven’t gotten it yet, but I know people who have, and they say that it works perfectly fine, with both the center console controls and the steering wheel controls. I’ll probably upload another video of this once I get mine.

Lastly, customer service with UNAVI is top notch. Their US team has been very responsive and helpful with all my questions. When I complained about the lack of physical control usability, they put me in touch with the Korean team directly who have now released a whole new module addressing this within a couple of weeks. Not to mention that they apparently work with Infiniti of Korea, so these products are pretty well tested and tried with Korean consumers.

The pros for me over other modules: -It uses the car’s OEM hardware for all audio (except for that tiny speaker I talk about above). No need to install some questionable quality microphone or have some random cheap control wheel sticking out of the dash. -It works very seamlessly. I don’t have to do any weird boot up or worry about crashes. You just plug in your phone and you’re good to go. -Customer service is great! They really seem determined to back up their products. Their headquarters in CA just makes this process so much easier too. -It utilizes the top screen, which is great since it’s basically useless in the OEM system. The bottom screen works just like normal and is unaffected. -Overall, it just works like any other OEM AA/Carplay from other cars. There’s no weird work-around or anything.

Cons: -Every now and then, at startup, the module starts playing music off of the tiny speaker. This is a default when you select your audio source other than AUX while still trying to play music with the module. Twice now, it has played from the tiny speaker even though I set my audio source to AUX. This seems like it’s an issue with the car system not switching correctly, but all I’ve had to do is switch to radio and then back to AUX, which fixes it. I’ve only had it happen twice and it’s just a...

Had UNAVI unit installed when purchased a new 2015 Hyundai Sonata. The unit has failed 4x over the last 3 1/2 years. The most recent, the system blew out and the screen is black, with no back up camera working. I contacted Unavi. Pedro, the owner, is now giving me the run around. He keeps stating he needs to talk to Korea and claims it must be a factory issue with Hyundai. It's not a factory issue, as the recent problems developed after the last attempted repair.

Even though Pedro is blowing me off, I asked him to just give me a new knob as the silver ring vanished after last repair. When I picked up the car, the knob was glowing bright blue. I thought that was normal, but a few days later my son noticed it was missing the ring just like the knob on the right has. Pedro is now refusing to even replace the knob.

Terrible experience with Pedro and Unavi in Santa Ana.i told him just give me a new little knob and I'll leave his store. His answer was, "I'm Going To Call The Police". Since he said that, I'm just gonna sit here and let the cops come drag me out. What horrible service and awful way to treat a customer who spent hundreds of dollars for a...

I had UNAVI install the “Apple CarPlay for Nissan Pathfinder 2017-2020 | Android Auto Update Module” in my 2020 Nissan Pathfinder and it works great. I use Android Auto and it’s convenient to access my navigation, music, and podcast apps through the touchscreen display of the car and not have to use my phone screen. Pressing the “back” button on the steering wheel allows you to switch between Android Auto (CarPlay) and all other Nissan screen functions (A/C, Radio, Settings, etc.). The system is seamless, and it doesn’t affect the original Nissan touchscreen functions. It is literally an add-on. The sound from android auto is routed to the car speakers by pushing the AUX source button, and it uses the original microphone in the car for calls.

UNAVI’s customer service is fantastic. Their priority really is making sure the customer is happy, and the equipment functions properly. Pedro and Daniel are terrific. They are very friendly, helpful, and professional. I took it to their shop for the install and was kept up to date during the process. I highly recommend them and couldn’t be happier with their product and the level of service...