Terra Mia Pizzeria Tustin — Restaurant in Tustin

I recently tried Terra Mia Pizzeria in Tustin through Uber Eats pickup, and unfortunately, my experience was far from positive.

The app showed that my pizza was still being prepared even after a 10-minute drive to the restaurant. I waited an additional 5 minutes in my car before heading inside. When I finally reached the counter, I was helped by a staff member who retrieved my order from on top of the oven. It was evident that the pizza had been sitting there for a while, which raised concerns about its freshness.

The interaction regarding my dessert order was frustrating. Despite it being clearly listed in my order, the staff member initially dismissed my request, implying that I was mistaken or trying to get something for free. After I insisted, he finally checked the order and found the tiramisu. He handed me two very different-looking tiramisus without any apology or acknowledgment of the inconvenience caused. The dismissive attitude was unacceptable and left a bad impression.

When I got home, I noticed the pizza appeared undercooked, which aligned with the rushed preparation timeline. To make matters worse, consuming it later made me sick. It’s disheartening to encounter such issues repeatedly with pizza places in Orange County.

The only redeeming quality of this experience was that the restaurant is conveniently located, but that’s hardly enough to compensate for the poor service and food quality. If you’re looking for a reliable pizza spot in the area, I’d recommend Lucy’s in Santa Ana, despite the challenging parking situation.

Rating: 1/5 stars. Terra Mia needs to work on both their food preparation standards and customer service. As it stands, I can’t see myself ordering...

Family and I came out here for microcenter and searched for a spot to eat afterwards.

We came here on a whim, no expectations. The dining room is open, nothing fancy at all. There is also have outdoor dining. Sports playing on the TVs.

We ordered some single slices, a large Deluxe pie, and a caprese salad. The sizes for whole pizzas are either large or extra large. Again, nothing fancy with the caprese salad, save for FAT mozzarella slices. The tomato was fresh, not beady or old. Our pizza was served in less than 10 minutes.

I am not a fan of thin crust pizzas, but this pizza stood the test of all the toppings of deluxe toppings( pepp, sausage, onion, bell peppers, mush, olive). Awesome long cheese pulls. Massive slices; I can only imagine the xl size.

We will definitely be the spot to go to after our microcenter runs!...

Just a warning the website on this listing takes you to a website that has a phone number of a different location. If you call the number on the website, the one linked from this Google listing, and place an order you will have to pick it up from a different address from the address of this location. It's a mess and not a good experience. The website has no mention of other locations or phone numbers, just one,a different address than this Tustin location. One lady pretty much told me to get my order from the Laguna location while another lady said this happens all the time and placed an order for us and called the other location to cancel that order. Food is really good, we had cheese pizza and BBQ wings. Both great and would order again, next time the...