Went in to get a part warranty replaced, they do not honor their own warranty on parts. Buyer beware don't expect to get anything replaced even if it fails due to normal conditions. Salesperson was rude and try to put the blame of the part failing, on improper installation or maintenance neither which were the cause.
UPDATE:
Jim
I didn't immediately have my receipt with me. I informed the sales associate that i did have my bank statement showing the date and purchase.
He was not listening. He didn't ask or even look in your computer to verify records Jim. So no, he wasn't able to verify my purchase.. He didn't try. He was rude and condescending and tried to blame it on my vent hose.. Which is new, which i bought from you as well as the part, as well as a new thermal fuse.
The vent hose has a short run and free airflow. I followed your associates advice when i installed this originally, although i have appropriate knowledge and experience to install said parts.. i have followed up with regular maintenance ensuring there aren't any airflow issues.
You will no longer be getting my patronage nor business from anyone in my company or referrals to others to buy parts at your establishment.
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