Verizon — Local services in Union Charter Township

Verizon, you are a failure of a company you failed a customer and I will never use your service again. However at this location. Will and Cam came thru. They are the only reason that your company is alive. It is your customer service from from people like the only reason Verizon pushes forward. Your actual principles and over all value for money… yea it is absolutely trash. I have had your service for over 20 years. I have paid you over $21,000 in fees and services. LETS BE CLEAR THIS IS NOT $1.00 on equipment. This $21,000+ is on something I can not hold, touch, or feel. The truck I’m sitting in that will drive me anywhere I may want to go… yea I paid less then half of that for it. Your company is not worth a single star. Will and Cam are going to succeed no matter where they go. They have the drive to help someone. My few minutes with them told me that. Verizon…. Feel privileged that they have choose your company to work for because like I said no matter where they go, they...

Will NEVER use this Verizon again! Left CMU Verizon due to endless errors on their billing nonstop for years. Then this Verizon charged someone elses Verizon bill to my account. Went there to show them THEIR error THEY made on my bill. And I was told I have to pay their taxes on a bill that isn't mine!!! WHAT the BLEEP?!?! Where has common sense gone in this world today??? It isn't about doing right by the customer or consumer anymore! It is all about getting your MONEY in their pocket! Why not HIRE someone that can do the JOB RIGHT?! And why should I have to pay for...

I went in to this store with hopes of some help to get my phone to work again. They didn't do nothing except tell me about had to pay over $150.00 to cover deductable. I asked why when the other phone on my account was covered and a new phone was delivered the next day. No help at all!!! After I was done balling due to loosing my precious pictures of my family I called Verizon. This lady fixed it in one minute!!! True customer service!!! I actually cried again! I will never step foot in this store in Mt...