Jingle Bells Electronics — Local services in Union City

Had a terrible experience at Jingle Bells Electronics.

Called ahead to ensure they could provide the service and had the product I wanted. After some discussion and the up selling me.. They asked me to bring my vehicle in to triple check, just to be sure. Which I did. They are 1 hour away, which I figured out after I started discussions with them, but I brought it anyway. He said they'd take care of it and deal with Luxury cars all the time.

Arriving at the location, they checked it out and said they could complete the job in about 3 or 4 hours, but not on that day (Saturday) as they initially said, as they'd have to order the unit (which they mentioned before that they had available). Cool, No Worries.

No problem, I spent another $15 in Tolls and another hour to head back home with an appointment and my deposit paid for the following Saturday. I mentioned I had an Important event to attend (An event for my Birthday, but that's none of their business really) and they suggested I drop the car off the evening before they close, so they can get it started first thing on Saturday morning, so I can get the vehicle back early in the day.

Sure.

Spent the extra time fighting through Friday Afternoon Traffic to do so and struggled to make it back home.

I get a call around 2pm on Saturday to say that there's an issue with the install and they couldn't deliver the vehicle on that day. I tried to pivot and rearrange my plans so I wouldn't waste time and money, but they promised to have the vehicle done by the next day, Sunday. Reminder! They've had the car since Friday..

I get a call on Sunday just after 12 to say that the Car is finally ready!

Awesome!

Get back there again ($80 Uber Ride) to be told that they can't complete the job and that, in fact, it wasn't ready and still, now, again, in pieces.

It took me about 2 and a half hours to get there.. No one could call beforehand to say, well, we're still having issues?

I tell the representative at the store that I've now wasted a weekend and maybe close to $200 in rides back and forth.. Why didn't you call me back when you realized it wasn't ready..

"Sorry"

I'm then told that my car wouldn't be ready for another 30 minutes because they had to put it back together.

Okay.

They give me $50 to help with Transportation costs.

I'm told 45 minutes later that the car is ready.

My car is filthy. Water bottles, fingerprints everywhere, packaging, wires.. And, 39 more miles on the odometer, but the gas tank filled up again.

I will NEVER go back to this place, for ANYTHING for my vehicle and will GLADLY share my experience with them every chance I get with whoever wants to listen,...

straight up crooks....watch ur back people...used parts....charged for sensors in my tires BMW X3...said that I had them charged me for them..never installed..tripped tire pressure..Ghetto.Who sells a (top of line) Jenson display model at full retail...also doesn't make sure it's compatible with the customer smartphone...MHL to HDMI is $10 cable...didn't attach..to even try or attempt. LED lights not installed w correctly. .$5 clips to hold I'm place.....really...$1700 rims..not even ONE? Come on guys...Anyone could've picked a phone and ordered them from CALI or China or INDIA? I was generous and cordial thinking I would always have a place to go... Especial my own kind...it was sad to feel taken advantage of...but was promised great service...that wasn't received...tipped out $40.00...and the next day I came to fix the LED lights that were ghetto rigged....I was turned down.. I can't I'm too busy the tech said... check w Daniel ?? Jensen asked me to take pic of install..the laughed and said wow...i can't believe they left the radio hanging out that far.....and wasn't the screen area used...

1-Star Review - Unprofessional, Overpriced, and Discriminatory Treatment I visited Jingle Bells today after calling ahead to confirm they had the tweeters and horn coils I needed. I drove an hour to get there, only to be met with dishonest sales tactics, extreme overpricing, and outright discrimination. First, the employee claimed they didn't have the items-only to miraculously "find" them later. Then, he aggressively upsold me on unnecessary products (like capacitors and an "American-made box") at outrageous prices. When I refused due to the blatant price gouging, the attitude shifted immediately. The worst part? They had already disassembled my Chucheros and then refused to reassemble it out of spite. The employee then made disgusting, racially charged comments, referencing my religion (Muslim) and saying, "Watch what your fingers will do... they have judgment against you." This was clear racial profiling because I didn't buy their overpriced products.

This behavior is unacceptable-unethical sales, sabotage of my property, and blatant discrimination. I strongly advise against doing...