Verizon — Local services in Union Township

So, today I decided to stop by Verizon store to take a look on all the offers that they have, I asked an Agent was at the store at that time, can you tell me what are the offers that you have? she told me if you wanna be Verizon customer you must get a service and you can't buy a phone higher than Samsung Galaxy S7, and when I asked her I wanna get service with Samsung Galaxy S10, she told me I can't unless if I have all the required documents, and I told her I have all the documents to be a Verizon Customer, she told me you can get any phone with ur plan as long as it's equal or less than S7, and when I told her why, she told me because people they take phones and sell them overseas, she assumed thay I am gonna sell it overseas because the color of my skin or the way I look or maybe because of my Accent. When I told her is that Verizon Policy, she told me, it's a store Policy. Please people don't waste your time with such people. Today it's Holiday, tomorrow I will be calling Verizon to complain about that store. And that Agent and they way that she talked to me. I felt my self a thief...

The guys at this location are outstanding. I went in to apply for a business account and Verizon dropped the ball on that. I was ready to walk away from Verizon but Mike, the store manager, wanted to make it right. I was able to open a personal account with a great promotion. He stayed late and worked with me for over two hours to get all the phones/tablets moved over. Tyler, another employee at the store, was also assisting and was very helpful. These guys make an amazing team and they made what would have been a long, boring process, entertaining and fun. This is my store and Mike is my guy. I would recommend this location to anyone. I can't say enough about Mike and his team. What a group of personable and professional representatives. Verizon, you are lucky to have them, don't let these gems...

I visited this store 2 times in 1 week and I had really good service both times. My first visit I needed to upgrade my phone and the agent did everything easily, getting a new phone used to be a hassle but not here. I returned this week to get an iPad as part of a promotion and although the store was out of what I needed the representative made phone calls to get me what I needed- he really helped make my Christmas great, he could have easily said “no sorry” but he didn’t- he went above and beyond to help a customer and that is hard to find anymore. I will never call the Verizon 1-800 number again this is where you need to go. Kudos to both guys at...