Harbor Freight — Local services in Union Township

Harbor freight has to have to WORST online customer service I have even had to deal with. I order a sandblaster and blasting media online know the 31st of last month. So I wait 12 days and nothing ships. So I call the customer service line to just cancel my order and buy the stuff in the nearest store. Theyady I talked to said " I can try and cancel your order " that was 2 weeks ago, and then last night I get a notification that the money for my online order has pulled out. A week after it had been Cancelled. And now I have to sit around and wait for this order to arrive at my house so I can drive to the nearest story and try to get my money back. I will not be ordering...

Last week I called the local HF store and they told me they had a torch cart so I drove up there and no cart ,then over the weekend I went back to get a 64 pc.quinn socket set they had advertised for 59.99 ,no socket set then today I stopped to pick up a set of 12 screwdrivers for 24.99 they looked like pretty good screw drivers but low & behold they didn't have any .although I am satisfied with the things that I have purchased in the past .I just wish they would keep the stuff they move a lot of stocked up a...

Okay, so I go in there for a 9/16 and 1/2 ratcheting wrench or just those sizes in a socket. Do they have that most common size that I can just pick up and go? NO! You have to buy a whole set just to get one or two. I've heard that their stuff is cheap junky and Chinese made but I don't use it much so figured it would work. Total disappointment. Better going to Walmart...