I met Heather Wessner about a year and a half ago when I visited Oscar Huber Furniture in Southampton, Pennsylvania. At the time I was looking for living room furniture and I was discouraged that my past decorating choices did not turn out the way I visioned. Of course, some of these were expensive mistakes. I am retired now and I thought I would give it one more time to create a cohesive home. The truth is...I did not even know my design aesthetic and I knew that I needed help.
Working with Heather over this past year and a half has been an absolute pleasure. Heather visited my home on several occasions. She asked questions and developed a sense of how I would like my home to "feel". Questions like: How do you hope to use this space? How many people do you hope to sit here? Do you want this room to reflect a larger family gathering with a central focus or several small seating areas for more intimate conversations? Where in your space do you like to unwind? There were accommodations created for my little rescue dog (e.g. crate, etc.) so that nothing really looks like an afterthought. In decorating choices, Heather used colors already present in my home (e.g. sage green kitchen cabinets) to create a lovely flow throughout. She was kind enough to weigh in so very often on other projects that I was completing in my home (e.g. bathroom renovation and choice of lightening) which certainly did not involve our initial work together. Heather's main focus is to insure that the interior design reflects the person's design aesthetic ... even if the client is initially unsure of what that is...and to put this together with a person's way of life. I can honestly say that there has not been one bit of design advise that did not work out in my home. In fact, once I returned a ceiling lantern to Oscar Huber telling Heather it was too big. Heather cautioned to just wait because there was no furniture yet in my living room and that would change the look of the lantern. And yes! The lantern looks stunning in my living room...it was not too big.
A big shout out to Heidi who is the Interior Designer for the Oscar Huber stores. So so many curbside consults and design advise...all generously given and so spot on. The Oscar Huber store is absolutely beautiful and that reflects Heidi's talents and work. A huge thank you to Doug, the manager of the Southhampton store. Doug arranged so many furniture deliveries and just went above and beyond to make sure every detail was in order.
Indeed, this review is long overdue. I write it unprompted and without hesitation. It has been an absolute pleasure working with Heather Wessner...such a talented interior designer...and shopping at...
Read moreIf you want quality furniture and a store that excels in customer service - from the sale to the finished product - run to Oskar Huber. I had an issue with some bistro chairs that I bought. The company put the wrong stain on them. I notified Oskar Huber and they went to work immediately to fix the problem. They took care of dealing with the company and when the company again put the wrong stain on the replacement chairs, Oskar Huber didn't wash their hands of the problem. They dug deeper to figure out the problem, found the issue and I eventually got the proper color on a second set of new replacement chairs. Throughout this process, the folks at Oskar Huber never dropped the ball. They worked to make sure that the issue was resolved and they kept me informed of every step in the resolution process. I can't say enough about their commitment to customer service. Many thanks to Anne at Oskar Huber scheduling (and others who worked behind the scene) to bring this to a happy close.
I would also add that Mary Ann (sales at the Southampton store) was very helpful and patient as I ordered lots of color samples for my sofa color from her. The process took six weeks or more and she never wavered in helping me get the color samples from the company that I needed to make a decision on a sofa. I felt comfortable working with her as there was absolutely no pressure. She understood the importance of design and color and wanted her client to be satisfied with the purchase. In the end, I finally found the color and sofa that worked in our home and -again - could not be more pleased with the knowledgeability and professionalism of Mary Ann and all the people that work at Oscar Huber. It was a...
Read moreWe purchased a leather swivel chair, a sectional and area rug in October of 2018. We dealt with Claire. We were building a new home and Claire came to measure the space for the sectional, etc. well her measurements were wrong. We then had to purchase an armless piece to make the one portion of the sofa the correct size. Sadly the armless is the piece that isn’t against the wall and I walk into the room and my eye goes right to that spot. Fast forward 2 1/2 years and the couch cushions have gone from firm to soft, the fabric has pilled everywhere and I purchased a fabric shaver to try and make the cushions more attractive. The swivel chair bounces along with swivel. The rug has held up however I didn’t mention that it was measured to big for the space. The couch is a Bernhardt which is no longer in business. I originally left a 5 star review...I obviously don’t feel the same. We just purchased another sectional because we can no longer sit comfortably on this one and are having the rug cut to fit the space correctly. I’m sure by the reviews not many customers have had this experience. Sorry we did. I’ve changed my stars from 5 to 2 only because We take some responsibility for...
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