Don Roberto Jewelers — Local services in Ventura

First off I would like to say is that I have 2 different credit lines with different jewelry places , and this was just very unprofessional and unorganized, and after all said a done they tell you they can order the stuff you wanted take your money then tell you they can't get it , that is not how you do but with people, I will never go there again worst place, and if you want you money back they take 3 to 4 weeks, when its not even your fault smh stay...

Don't get me wrong, they do have some beautiful jewelry. But, when my husband picked up my wedding rings with a missing diamond in it. didn't notice when he picked them up because they should be correct when we pick them up the first time right? well I take them back to get fixed, takes two weeks to fix. I've had them back now for 4 days and that same diamond is back missing? come on now. We wouldn't have this problem if they would just do things right...

They had exactly what I was looking for was a quick visit since I knew what I wanted. And their online inventory match what they said they had. Only minor thing was sales person seem to be really tiered. Probably because I went at almost the end of the day. Over all a nice experience. Would...