Verona Gun Safe — Local services in Verona

Gun cleanings were always done timely, what I considered a decent price and staff was usually nice but (not) getting my shotgun repaired was a terrible experience. They had it from September through January, so I never to got to use it for hunting seasons, he only called twice (both in one day) in November about it but to say it wasn't fixed. In January I learn I'm moving & I go to pick it up cuz I can't leave it there any longer & suddenly I get a testy & grumpy "oh, it's fixed but I haven't tested it yet & cleaning it broke my tools". Well I have to get it & I'm only charged the $50 cleaning fee when I was told it would be $50/hour plus a box of ammo, which suggests to me that either he never did do any work on it in 5 months or he knows he screwed up & so just didn't charge me for any of it. While not charging me for the work (or lack there of) was a good gesture, there was zero apology or accountability for having it for 5 months without word and STILL not having it done AND the owner was there the whole time watching this go down and had nothing to say about it so I can only assume that he was also cool with this atrocious service. And now I have to start over, take my gun somewhere else because I STILL don't know if...

I visited the shop today (4/19/2017) to buy my first handgun, which i saw on their website over the weekend. I was hoping it would still be in stock as it was on the website, and when i called they confirmed it was. The staff was extremely friendly and knew how to take car of me and explain everything in an easy to understand way. Being my first gun I was obviously in experienced and they helped a lot in determining if the gun I was planning on getting was indeed the right fit. Left with a FNS 9c silver slide with a safety. Not even an option on the FNH website. :)...

Friendly shop with a welcoming vibe from the moment you walk in. The staff are approachable, knowledgeable, and quick to help—whether it’s a simple transfer or browsing their stock. Their collection of firearms is surprisingly diverse and worth taking a look at. Best of all, the transfer fee is refreshingly reasonable compared to other places in the area. I’d absolutely come back, not just for the good service and fair prices, but also for the genuinely friendly people who make the...