Michaels — Local services in Virginia Beach

It usually has everything I need. It's a popular store in an area where there are lots of shops. I believe this is the reason they get low on inventory. However, you do have options. 1-ordering online and delivering to the store is fast and free. 2- There are several Micheals in driving distance so just check the app to see who has what you need. You should get the app. It keeps your weekly coupons & your rewards in it so all you need at checkout is your phone's Micheals app open, flash your member card UPC at check-out plus the UPCs for coups & rewards, (there are no little paper coupons to keep track of) pay & you're done!! PLUS! This store is self-checkout only. It's awesome! No more waiting for the cashier, just run your items through the large monitors along with your Micheals app on your phone and pay! Since the new checkouts, I can check out quickly. Make sure you register your app for even more discounts like military, teacher, or...

Bought online for pickup in store. Received a text thanking me for picking up my order. I DIDNT PICK UP MY ORDER.!! Called store and they told me to come in and they will fix it. They didn't explain themselves, nothing. So I go to pick up my order and I told her my name, the girl took it out and handed it to me and I SPECIFICALLY asked her if she needed to see my I.D. and she very plainly said "NO, YOUR GOOD"! Needless to say I stood for a moment with my mouth open in shock before my daughter started nudging me to leave the store. I really like michaels, however I will not and won't ever buy online again nor use a card at their store. It will be cash only. I don't think they take their credit card security serious enough. 2 days later I'm still flabbergasted they never asked whoever picked up my order for an i.d. and I wanted to give them my ID and was told no, I'm good!! Just in awe still over the...

Never going here for custom framing again. They damaged my art, and when I said I would accept the framing at a discount, they offered me a coupon for 10% off my NEXT custom framing. Why on earth would I come here again? I thought about getting a full refund, but then I would have to purchase the print again and come out at a loss. I tried talking to the location several times, spent an hour on the phone with customer service, who just told me to call the framing hotline. No one EVER picks up the phone at the framing hotline, so I’m taking it home as-is. I noticed they also put the backing on backwards, so the barcode is showing. The woman at the counter here is flipping it around for me. I noticed other smudges. I’m exhausted...