Domes Audio Video Environments — Local services in Virginia Beach

i placed an inquiry for a home theater project through their website mid-Aug and promptly received an email from Paul on Fri Aug 18. the initial on-site consultation was on Wed Aug 23 with follow-up texts that evening. i visited their showroom on Fri Aug 25 followed by an email to Paul listing my equipment and a text from him saying he'll prepare the proposal for the technician to review on the following Monday. THEN SILENCE! 1) during my initial research into local home theater companies, Domes AV was considered top three in the area, so i'm surprised correspondence suddenly ceased. at the time of this review, it's been 25 days which is plenty of time. i shouldn't have to chase the proposal. 2) Paul recommended the Sonos system, stressing it was powerful enough for the space. considering the cost savings compared to a traditional wired setup, i highly considered it since reviews were favorable, but as i waited for the proposal, i began to doubt Paul's assessment. first, the ceiling in my space is 12' high and steeply angled on two sides, so Atmos sound from the front sound bar won't reflect properly to the main seating area. second, Paul never asked my budget. while any consumer can appreciate the lower cost and installation convenience of a wireless speaker system, it's simply not the right product given the shape of my room. the sound stage of a home theater needs to be spot on, so a wired setup with properly placed speakers is justified even if it's more expensive due to both equipment and labor. so it begs the question: "why a quick sell on the Sonos system?" 3) they work with a separate company to install custom display shelving. i'd rather Domes AV take care of every aspect of the project so nothing is overlooked and there can be a cohesiveness to everything going into it. all that said, interactions were great until there was none. it’s likely we would’ve come to an agreeable contract if they followed through properly, but with another company communicating so well, I moved on. i wish y'all...

⭐️⭐️⭐️⭐️⭐️ Incredible Service and Seamless Setup – Highly Recommend DOMES!

We had a truly outstanding experience with DOMES Audio & Video Environments. From start to finish, their team was friendly, professional, and incredibly thorough. They helped us not only install a new soundbar and subwoofer but also resolve some long-standing issues with HDMI cabling and device integration — including our Apple TV, gaming systems, and Verizon setup.

What impressed us most was how naturally everything was handled. There were no pushy sales, just thoughtful feedback and solutions. In fact, we ended up upgrading to a new and slightly larger TV through them, which we hadn’t initially planned, but made complete sense given our previous TV only had two HDMI ports. The new system is streamlined, and the audio-visual experience is now exactly what we hoped for ... simple, seamless, and elevated.

Special thanks to Steve, the owner, and the three technicians who came to our home. Their warmth, professionalism, and attention to detail were top-notch. We’re grateful and thrilled with...

Domes has installed the TVs and surround sound systems in my last two homes. The first time, having not done business with them before I shopped the competition including a national big box retailer. The pricing was very close with all the competition including the national company. I chose Domes at that time because of the responsive communication and the specialization to what I wanted done. I was extremely pleased with the professionalism and quality of the installation. When I moved three years later I didn't hesitate to call Domes. Due to a change in my closing date I called my sales rep Paul and put in a 911 request to have my old equipment removed from the home I sold. Once again those guys made it happen and got my equipment moved to my new house on short notice. I was pleasantly surprised to see that Billy my technician from the first move three years ago, completed the work on my new home as well. These guys know their stuff. Moving is stressful enough and Domes took the stress out of my stereo and TV issues for a second time....