Wow. Customer service at it's worst. Two girls working tonight, I really wish I knew names but we'll say girl A and girl B. First, there was a bit of a line (not my complaint) both girls were working both registers - my friend and i had been waiting the que... We were on deck And when register 1 freed up as we started walking towards girl A she cut her light off and tried to hurry outside I'm assuming for a cigarette - no judgement I'm a smoker but there was still a line 🤷 Now i want to be clear about this - I'm not tryna ask for any extra sympathy - but my friend has an amputated leg, 2 fingers on one hand and 3 on the other. He was CARRYING his basket full of food and already almost at register 1. Girl A was looking directly at us (i had a cart with big dogfood) so my friend said "hey excuse me maaM can we get some help real quick? If u don't mind" and girl A was obviously not ecstatic. We put my friends food at register 1 and i checked out at register 2, girl B was friendly. As my friend and I finished simultaneously i then proceeded to take my purchases and some of his to the car because he was going to get 1 more thing he forgot (transaction complete). Since the buggy had a tall pole receiving me from taking it outside it took a couple trips for me and when I came back in my friend was standing at register one with a few sodas in hand and girl B had an even longer line at register 2 yet girl A was not at register 1. When my friend asked girl B if she could call girl A up here cuz "u need some help girl"🤣 she said she's on the can aisle she can't hear me. And so she was just moving cans around. I understand employees have more than one job to accomplish but dang guys it's already 105 degrees and i got my dog out in the car with no AC 🤦 yes the windows were down. I was highly disappointed with the way the staff made me feel...
Read moreI really would appreciate the cashiers knowing what coupons/sales are on. It is SOOOO frustrating to go to get some good deals and they are not only clueless but just DON'T care as to what is being advertised. Most times it is painful to go to ANY Dollar General due to the staff , including Managers couldn't care less for your business. But the people that they know (you know the ones that are usually doing the practically illegal stuff with the coupons) are the ones treated with courtesy. The items are placed in the sales bins and even marked on sale but when it rings up it is NOT the sale price and it is blamed on staff not marking it right....
Read moreEvery time I come here and and add up everything in my basket from what the price tag says to make sure I have almost the exact amount and everytime the past 5 times I've came in the prices has been almost 10 dollars off today the swiffer is priced at 23 but when range up it was 25 the girl says I guess it went up which is fine if the price did go up but at least update your price tags on the shelf. Obviously with tax included i know its gonna be 2 dollars more then the price tag says. Im just tired of the prices never being right...
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