Darrad Computer Services Inc — Local services in Waitsfield

Had a pleasant experience getting my 27" iMac's screen replaced.

FAST FORWARD 1+ YEARS LATER I moved the computer into my office to use for work. Had been stationary since the repair. Went to try and Zoom: webcam is not connected. They did not properly connect the screen. This was confirmed by another IT repairman down i89.

Called in, assuming they'd be as friendly as they once were, and assuming they'd fix their mistake. CLEARLY they missed something because they RUSHED to reinstall the screen when I went to pick the computer up (I was on time, it was just not quite ready. This did not bother me at the time.)

The man on the phone was nothing short of a rude; a loser. Was told "not their problem." It will now cost me 100$ to have a another computer shop open the computer up to fix what they failed to do, even though I already paid them 100$ labor to do that (incorrectly).

DO NOT TRUST SHODDY WORK RUDE CUSTOMER SERVICE LACK OF CONCERN FOR CUSTOMERS I liked the owner....? Where'd you go mister....?

I was recently told by "the only authorized apple store" in Vermont that my 10 month old Macbook Pro was water damaged and that the logic board was needed to be replaced which they quoted me at $800 dollars.. and to top it off I would be losing all my saved data. So I decided to give Darrad a visit who was highly recommended. Honestly, I couldn't have come up with a a better outcome. They saw me with no appointment, very friendly, professional, and said there was a chance they could save my situation for just $200 bucks. Come to find out, they were beyond honest and found the problem at my charging port. They only charged me $100 bucks and I didn't lose a single thing on my computer! They've earned my business and I really hope people don't continue to get ripped off at "the only authorized apple store" in...

Dave, Tim and Alex are an amazing team. I can always I trust them to "do the right thing!" Furthermore, I feel truly grateful for the decades of service Darrad has consistently and reliably provided. My various computer needs & wants have been challenging. However, honestly, in my humble opinion - and I am an extremely tech-challenged person - Darrad is the best computer service team I have ever dealt with, bar none. From Vermont to Virginia to California!!! Besides, Darrad is a great excuse to visit a beautiful...