iD art Graphics Shop — Local services in Waltham

Reading all these reviews with the owners response is crazy. The way you treat your customers is insane and flat out rude. Everyone please save your time and money with this place. We came here for the “fast” turnaround time we were promised 4-5 business days which turned into 2 weeks. Additionally when we received our product, the transfer that they had done all the transfers had fuzz and lint stuck within the image. They said that it’s “part of the material” which it’s not… it’s your poor quality control for not just doing the extra step in lint rolling the garnet before applying the transfer over. One of the shirts the transfer you could see the image is folded over… I could’ve easily just saved my time and done it with a circuit machine. The crazy thing for the mistakes they made on their end. If you wanted them to fix this. They would peel the transfer off the same shirt and reapply over it. If anyone is smart enough knows that this CAN NOT be done since it already ruins the garment itself. Since you like to publicly shame your customers blaming them and saying they’re wrong. How about you go watch a YouTube video in how to apply transfers properly before continuing your business. For someone who has been doing this for 11 years, it’s sad for the quality of work that...

Javier really came through for me and helped me in a pinch. I had ordered custom pens with my contact information online, and found out at the last minute they wouldn’t arrive in time for my event. ID Graphics is the only local business I could find that does the laser in store versus sending out to a 3rd party.

When I came into the store, I was in a complete panic. Javier let me know that he couldn’t make any promises because he was already swamped with other jobs and the turnaround time I needed was two days. I decided to take the risk, just hoping for the best and I am so happy I did. I will never forget this small business coming through for me and getting it done. The pens came out perfect - exactly what I had hoped for. I will definitely be using them in the future and letting my friends and family...

Super helpful folks who work there. I was able to get 3 different custom mugs in 2 designs same-day by just emailing 4 pictures and telling them how I wanted it yo look. Very reasonable prices too - beats Walmart photo and without the wait or...