What was delivered was NOT what was shown in the picture and what I thought I was ordering. Due to COVID, I was unable to attend my Mommy’s funeral service so I sent what I thought was a small cart of small pots of plants with a keepsake sign in front of it that my Daddy could have. I’m in financial straits and really couldn’t afford an arrangement but thought this would be one way of sharing the service with my family because my Daddy could send small pots home with family members from me if he desired-we even discussed that. Instead, a single potted plant was delivered. I could have sent much less money to a dear neighbor and she could have gotten one plant cheaper elsewhere for me and taken it to the funeral home! My family has done business with this florist for many years but I will be rethinking this in the future. Maybe they need to be more explicit in their advertising, or not take advantage of our of...
Read moreI ordered an arrangement for a funeral. After seeing the arrangement I was left very disappointed as it was a small arrangement not even filling up the vase. I paid $99 ( included a $12 delivery free, although they said that they had several for the same person that day) for what looked like a $40 grocery store bouquet. I called and spoke to the owner who tried to justify the price but in the end couldn’t and refunded $20. This was less about getting money reimbursed but more that I trusted them to deliver what I had paid for to represent my condolences and it...
Read moreWe have bought beautiful corsages from the Flower Mill for 5 past proms. This year we ordered from the new owners. We spent more this year than in the past and were so disappointed with the product. The corsage was very underwhelming for the price, and had a few issues. The owner did at least fix a color problem when asked, but did so rather rudely. The owner kept reminding me of her years of experience with flowers, but she wasn’t too concerned if her customer was happy. As I left the shop, other customers expressed to me their dissatisfaction with their...
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