Marshalls — Local services in Warren

I came here to make a return on a woman’s Cole haan coat that I bought thinking it was a men’s coat. When I arrived at the register at 9:39AM December 10, 2023, there was a nice cashier that I was speaking to whom I do not know the name of. Before I could even finish, stating what I was in, there for, another cashier by the name of Tanisha. Or tonisha came up to the cash register I was at, and proceeded to tell me how I cannot make the return because I did not have the physical receipt. The reason I did not have the receipt is because the receipts are thermal receipts, and they fade in the sun because I left the receipt in my car. I was trying to inquire if I could show them a digital receipt that is sent to my email, but before I can even get to that Tynisha started getting loud and gesturing with both hands while leaning forward in my direction and saying “ SIR, DO YOU HAVE THE RECEIPT? “ at which point I got uncomfortable, took the coat and left. Where I was able to return it at another Marshals with no problems at all. I say that to say this when you work for a company you are the face of the company and if you have issues outside of work or don’t feel like going to work that day, don’t go to work, and be an in the way person and a major or minor inconvenience to a customer that is just trying to go about their day. Did I want to go to another Marshals and drive there just to do some thing that I could’ve done at the first Marshals no but I had to because of Tonisha. Tonisha took 15 minutes away from my life that I can...

If you enjoy treasure hunting in a flea market, then this Marshalls on Dequindre may be the right spot for you. Occupying a dated storefront in dire need of an upgrade, Marshalls resembles a cross between the floor of a teenager's bedroom and a 90s comedy-zombie movie.

Case in point: everything looks like it exploded across its department. Boxes littered the shoe section with mismatched pairs on different shelves or buried somewhere in a box. Corner racks in the women's, girl's, and boy's departments contained a wild array of clothes: shirts, dresses, pants, with no rhyme or reason. Good luck if you don't find your size. You'll have to hunt among the long aisles that were puddled with clothes. I'm not blaming staff fully for this; two latest occasions I saw had kids running completely amok, pulling down clothes off hangers and not bothering to put them back. But when I'm sizing up a new purchase, I don't want a delicate linen shirt or dress that's crumpled on the floor. I really don't need to see how it will look accessorized with carpet or a laundry basket.

The Beauty department reeked of spilled nail polish and some aspiring graffiti artist decided to sample several lacquers by painting the shelf or other bottles. Housewares is particularly small and a little better organized, but still, I struggled to locate anything due to the utterly chaotic state of things. Given the headachy fluorescent lighting and weirdly "old" feeling of the place, I'll drive further to check out a...

The cheap Burlington... AJ Wright-lite... Haha...

I take my nephew in here to see if we can find him a cheap shirt or something but aside from underwear and socks, there's just no reason to go here and especially with Burlington right now next door or nearby but still an overall good experience.

Their cashiers try to make you feel inadequate but that's just capitalism and American culture combined so not a reflection of Marshalls but I tried to take something back yesterday and this woman damn near wanted my social security number...and I had the receipt and only for the manager to walk over and show her that she made a mistake.

So I asked her how long she's been working here and she said over 5 years but I know, just another day of coincidentally bad luck thrown in certain people's directions and it is "those darn companies", I knw. But yeah, I love the...