Studio J — Local services in Washington Township

Last fall, we set out to begin updating our living room. Before Christmas, I wanted to at least get our entertainment center updated. I found a model from BDI I liked and found authorized resellers around town. Studio J turned up in my search results. I liked the variety of furniture in their store and thought this might me my one stop shop to update our entire living room.

Other sores in town committed to having the entertainment center to me before Christmas. Studio J wasn’t sure if they could deliver before then but committed to try. I paid for half of it up front which included Studio J providing assembly and delivery of the unit. There were delays that pushed the delivery to the middle of January. When it arrived, there were several scuffs in the wood on the top surface, the left metal leg was bent, and there were large grease handprints and smudges throughout the wood and glass. I sent pictures of it all to Studio J. Studio J apologized and ordered another unit. I asked that it be delivered to me unopened and I would unbox it and assemble it so as to avoid what was obviously a reckless and gross first assembly attempt. They understood and agreed to have me unbox and assemble it when it arrived and asked that I take pictures of each step.

The second unit arrived two weeks ago. I did as instructed and photographed the furniture along each step of assembly. It took me some time to unbox and assemble it: it was no easy task - the unit is very heavy. Along the way, the owner was calling asking for payment quite often. I asked them for time so I could finish assembling it and put it in to place to be sure there were no issues. There was no objection from Studio J. I literally just finished assembling the unit and getting everything installed this past Tuesday. There are some minor dings from shipping. The top surface is in perfect shape because I took care not to drag it all over the place on a hard surface while assembling. And there are no gross grease handprints and smudges. So, a little touch up marker should do the trick.

On Tuesday night, I called Studio J back because I had a question about a glass front panel the BDI instructions said was an option. Studio J said they would research it.

This morning, I received an angry voicemail from the owner saying they would be coming to my house to take the unit back because I haven’t made the second payment yet, and they would refund my down payment. I called her back and she demanded payment. I asked why I should be paying for assembly when it’s clear their assembly of the first unit was the root cause for the damage. She demanded my credit card and payment. I provided the information.

They lost out on a complete living room update, that’s...

Finding furniture can be a lot of fun. A huge plus is working with experts in that field. I want share with you why I prefer Studio J as my number one choice for my furniture, and furniture accessory needs. Located in Dublin, OH, they have a great location with easy access, storefront parking, and it’s safe. These folks are very professional, courteous, knowledgeable, creative, and hold themselves to a very high standard focused entirely on you. Yep, these attributes continue with the delivery folks, too. They are the very best. Everything that I have purchased from Studio J is superior quality, and I can go on how Studio J has helped me reach each goal. Look at the Studio J website for more particulars about its roots, its mission, the staff, the design team, and services they provide. The website includes Studio J’s comprehensive list with links to the fine furniture manufacturers, and brands, and fine amenities they offer in their store for your buying decision. It’s so good to have a company care about their clients and have so many options. My experience tells me, companies that do that excel, are industry and market leaders, have great integrity, and are here to stay. I encourage you to visit Studio J to explore, discuss your project, find your statement or wow pieces, get some inspiration, and have an enjoyable experience. Even if you are not in the market for furniture, Studio J is a cool place to visit. By the way, each year Studio J has an art show. When you visit, please tell them Mike sent...

Incredible selection of amazing furniture for all rooms and all styles. This is a high-end store with all high-end products, you've been warned. 😄 Customer service is great, easy to work with. Delivery is easy to work out with the store, and they are flexible to get products delivered when it works best for you. Beautiful Stressless furniture along with other great boutique names too. Accent pieces and accessories can also be...