DICK'S Sporting Goods — Local services in Washington

⭐⭐⭐⭐⭐

If you’re shopping at Dick’s Sporting Goods on Market Street NE, Washington, DC, do yourself a favor and ask for Kameron! I cannot stress enough how exceptional his customer service is—he truly sets the bar high for what a stellar retail experience should be.

From the moment I walked in, Kameron greeted me with a warm and genuine smile, making me feel like a VIP customer. He was incredibly knowledgeable, helping me find exactly what I needed with ease. He didn’t just point me in the right direction—he personally assisted me every step of the way, offering expert advice, checking inventory, and even recommending alternatives that fit my needs perfectly.

Kameron’s patience, professionalism, and enthusiasm made my shopping experience not just good but OUTSTANDING. He went above and beyond to ensure I left the store completely satisfied, and his passion for great customer service was evident in every interaction.

If you’re heading to this location, I highly recommend seeking out Kameron—he is a true asset to the store, and I’ll definitely be back because of him. Dick’s Sporting Goods, give this...

Came into this location to purchase a set of irons, found a set of Taylormade M2 irons that I initially thought were correctly priced at $499. I asked the team member working in the golf department that I was interested and ask where the rest of the set was. He replied that the rest of the set was missing. I asked what was the current price with 3 clubs of the 7 iron set missing? His response was “that’s the price, my manger won’t change it for some reason, but you can ask him” So I asked to speak to the manger which He initially said was available. I was then told that the manager currently on duty was conveniently on a conference call and was now unavailable and the answer was “NO” on a new price for the remaining clubs. To start the team member was friendly and helpful. That being said. I’m also a manager in retail and if a customer asked to talk to a manager about a reasonable question. Im not going to have my employee have to tell the customer “NO” That’s terrible customer service and it’s also a bad business practice to try to sell customers a product that’s missing pieces for the same price as...

Today's date is 10/02/2016. Disappointing at best. It's the only Dick's store in the area and my family and I were hoping to come here often but after today's experience I rather just shop at REI in Virginia. They were racial profiling! My husband came here to buy some hunting gear and while we were shopping they had the "security gurd" intimidate my family by walking in the isle that we were shopping to "ask if we needed assistance" Followed by the pretend manager or whatever he was. I know they were profiling because we are a minority and there was a Caucasian male near us that was not spoken to he was left alone to shop around. Leaving the store I felt highly insulted. Needless to say, we will not be returning...