EZ HOME FURNITURE 2 — Local services in Waterbury

Went into this establishment 3 weeks I walked the store with no one even acknowledging if I needed help on my way out I asked the lady sitting at the desk if the bed to the left on the corner came in white she quickly said no without even removing herself from the desk, so I left because I am big on customer service. Today again i talked myself into going back into EZ furniture and a young lady said let me know if you need anything I said ok, I walked the store went to the desk to ask about a white dresser which was not in store but they had catalogs, I found one in the book I wanted to see it on the web and the previous lady whom just sits in the chair with no customer service started speaking in Spanish so the young lady then said to me you can only look in the book I was baffled so I walked away as I began the lady whom just sits on her butt I immediately told her you should not treat customers like this . Point of this review 2 horrible customer service experience and god giveth and...

I will not recommend they where polite when ordering even coming to put up my bed 2 weeks later a piece on my bed was broke I called to see if I can be helped they tried to say it was nothing they can do I called where I was paying they told me to call the manger when I did the Maher hung up in my face and was very rude she even told me that’s why ya bed was broke I was explained I had a 3 month warranty but my bed never was fixed and I called 2 weeks of having the bed I will not recommend !! Very bad service with very bad attitude all they want is your money and they don’t care what happens after that I wish I never went to them thank god I have a new bed from a better place with more manners and respect I hope this place gets shut down.. I have receipts ya can act like ya...

I visit the store without any intention to buy , I was just browsing in the area , and the lady ask me if I need help and I told her I’m just looking but then she offer me to see their catalogs and they have a lot merchant by the books I finally make my purchase in the store and I’m so happy with my furniture. Well I think bad reviews they are not...