Home Depot — Local services in Watsonville

So Home Depot is amazing. So I made a mistake of measuring because I’m tryna make a book shelf top to hold my tv and the bottom first as you can see the picture idk if it will be upload because my side was glitching weird. But either way I went back there again I ask a guy who standing outside who works at Home Depot saying hey I feel like there was a mistake the cutting board was wrong cut of the length and width is there any possible way to fix this he said yeah it’s for free just go to lumber 🪵 they’ll take care of you . Went inside went to lumber side less than 5 mins an employee came up ask us there’s anything we could assist you with. Amazing I tell you this amazing job Home Depot employees should be getting raises but they helped me then checkout. I told the guy hey I paid for this board last night basically but board was wrong I was gonna just walk out because I didn’t have to pay but I told him I already paid for it I could show you my bank statement but yeah the security guard professional. After all this was my experience guys please do not give them issues just relax take a breather and explain what’s going on because they don’t know what happen we are all humans so we shouldn’t give someone their day a bad time instead a good time easy day ....

Way to put almost every mom-and-pop hardware store out of business and still hold it down. though it does come out in the form of slack-jaw mouth-breathing employees. There's nothing wrong with that, it's just a little annoying when I'm in a hurry in need of a part, and they're like duh I need to call somebody I don't know much about this department or I'm new here. My my response to that is to be the best customer employee in other words I hope people all the time when I'm there it's a lot of fun if you make it a game out of it can be a lot of fun I do try to do it in a positive way where the idiot employee and there's always at least one can somehow gain a little expanded perspective and understand that service is actually a good thing. Do self checkouts are really simple and very well-thought-out I still need help every time I use them but you know it's learning curve thing I was one of those idiots at one point so I can talk about this for anybody who thinks I'm a jerk I love home Depot don't ask me why I'll continue to go to the come out something better and then that puts them out of business little probably them anyway bring themselves out of business and how...

2025 UPDATE. BEWARE- the security guard here has a problem with the LGBT community, verbally abuses customers, and likes to escalate conflict dangerously. I'm filing a civil rights complaint with the state. The manager, Rick, is amazing (that's why I can't go 1 star), but there's only so much he's able to do, especially when their security doesn't capture audio. HD has an obligation to their customers to hire people who deescalate problems, not take them from a 2 to a 10 and they don't have the right to engaged with slurs based on custome gender or sexuality - that's the law.

We keep hearing HomeDepot blame the public for need for security guards, but I just don't see this at Costco.

UPDATE: the previous review dates back some time. Significant improvements have happened that allow me to raise this from 2 stars to 4. ...