Abercrombie & Fitch — Local services in Wayne

I had to going to exchange some online bottoms for my son. Who knew he'd hate skinny jeans? So I explained the situation to the associate who proceeded to check her inventory and the online inventory to provide all the possible size, style and color options available for my very particular young gift from God. We tried a few things on and failed, but she suggested a totally different style that he loved and I was able to leave the store with a great big ✅ - SUCCESS! I was happy. My son was happy! That doesn't happen often with newly minted tweenage boys. I highly recommended this store and will return if the need...

It is not the first time . Please pay attention this store does not honored discount policy. I shop Abercrombie kids today and buy 2 and 3rd one free. If you purchase $200 or more extra $40 discount. Basically I could not get free stuff . Store’s register were not coded properly and I did not get the discount that I supposed to have.

I called the store and talked to the manager . He said he is sorry I have to go back to store to get the credit so another 20 minutes trip for nothing. God knows how many customers got screw today. This is not the first time watch out...

I have been shopping at ambercombie in willowbrook for over 20 years. And I have had the worst experience lately. It's the same 2 employees; one is a manager. They seem annoyed having to grab online order or to open a dressing room. Never experience this type of behavior for any store. Check out was equally unpleasant. item cheaper online. The manager said they can't price match because they are an outlet store... I called the 1800 number, and they said that the statement was not true. Wont be shopping at the location...