I get that formula is the most stolen item these days, but the way I was treated tonight was absolutely insane. My husband and I came in because we were out of formula, and the elderly cashier about broke her neck trying to watch me when she saw me head to the formula. My husband went back up front to ask if they had anymore of the brand we normally grab, and he had to get her attention several times because she kept walking away to watch me from different angles. All I was doing was STANDING there. This woman was playing super spy, peeking around corners of aisles and everything. Even when my husband went to check out, I was reading the back of the two containers of formula that they did have, to see if my baby could drink it and she almost fell over the counter trying to scan his items and watch me at the same time. Again, I understand formula is stolen a lot. I get that. But to make it so stupidly obvious that you're watching someone, when THERE ARE HUGE MIRRORS FOR ONE, you could just come over politely and ask if I needed anything. This was just nuts. When I went back in to speak with the shift lead (who was very polite), the cashier couldn't even look me in the eye. Lady, get a job as .. idk security.. or join the neighborhood watch. But playing Mission Impossible at Walgreens at 4am isn't a good color for you. Not to condone stealing, but is your level of crazy customer stalking really more important than a baby that could potentially starve? Priorities...
Read moreIf you’re Hispanic be prepared to be treated like dirt... I was trying to get some photos and stood there for 10 mins while the lady kept passing me ,opening boxes right in front of me.. I patiently waited for her until I finally asked if I was at the right place. She rudely asked for my information not looking at me once. I tried to use my sisters rewards phone number and I was questioned where I lived and where my sister worked...threatening me and my sister in front of people that it was a serious crime to be using someone else’s phone number. All for a 2 $ discount. I told her it was okay to just take it off and she did, gave me the pictures and didn’t say thank you or anything. Even if we aren’t allowed to use the reward number we shouldn’t be humiliated in front of people. And if that’s not enough another Hispanic family were trying to buy a picture frame asking for the sizes and the lady was answering so rudely.. come to find out she’s a shift lead! Talk to the manager and didn’t get anywhere.. apparently he does not care about Customer service. It’s not so much about the 2 dollar discount it’s about the humiliation that she put me through, when she could have just simply told me the store policy I never argued with her for her to be raising her voice and belittling me in...
Read moreHere's the thing, we all live in a small community. So we'd like to keep and express small town values and take care of each other. This review has to do with how we treat each other. My daughter left her phone in the bathroom. She'd worked a long shift at a local restaurant and had a moment of forgetfulness. We've all been there. She was able to contact me and I called up there, thinking hey...it's my town...they'll help. NOPE. I called several times with no answer. Finally I asked to connect to the pharmacy, as it's late, I explained what is going on and let them know my daughter is on the way to grab the phone and if they could just make sure it's still in the bathroom and possibly grab it for us, and I get a lady who was so bothered that she literally sighed and hung up on me. That's not small town. That's not community. Honestly, if you're working in a position that is supposed to encompass compassion (the pharmacy where we get our medication) then please find another job as you're not a good fit. If you're too busy to help "outside of your scope" at 11:30 at night, then you're in the wrong town and position. I hope that if you leave something behind one day then the person you seek help from has more compassion than you...
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