Papa Johns Pizza — Restaurant in Weatherford

Sure wish I had read the reviews first. I live 5 miles north of the courthouse. Decided to try this pizza franchise for the first time because they are the only place that will deliver as far as I live. Ordered online, said it would be 59-69 minutes. Long time, but okay. After 70 minutes, start tracking order online. Doesn't go out for delivery until 80 minutes. After 1hr 50 minutes, it shows my pizza was delivered. I call the delivery driver, Felicia B. (didn't know it would be door dash, never used them before), and it goes straight to voice-mail. Call the store. The guy that answered said she couldn't find my house. He said she called for diections, but I didnt answer. HUGE LIE, my call history can prove it. I said I will wait at the end of my street if he will have them turn around. He said NO, im not sending the driver back out there. I said "then you need to make me a fresh pizza, and I will pick it up." He said NO. I told him I waited over 2 hours for a $35 pizza that was already paid for, and I would sue. He said you'll get a full refund in 3-5 days. We will see. NEVER EVER ORDERING PAPA JOHNS AGAIN, AND DEFINITELY NOT EVER USING DOOR DASH (they have a 1.7...

I ordered a special and one pizza was pepperoni and added jalapeños to one half of it.

Instead I received a pizza with half a side of pepperoni and half a side of jalapeños.

I reached out to Papa John’s and the response from “Keith Woodley” said “Sorry we messed up. Next time you order we will give a discount”. I can get a discount by using any of the coupons they are constantly offering. I just wanted what I paid for or my money back.

They only wanted me to spend more money. Why would I spend more money with a place that messed up my order. It was an insult. I emailed back right after receiving Keith’s “apology” and still have not received a reply from Keith after 60 days.

If you screwed up my order and will not refund the money, why would I ever trust that restaurant again and place another order? I choose to spend my money at places I like not trash dumps like this Papa John’s.

Skip this place and try some of the other pizza restaurants in...

A driver named grace delivered pizza to me and my friend at the red roof inn Total price of the pizza was $47.90 we had a $100 bill that we gave to the front desk clerk to break into 20's we gave her $60 for payment which she didn't even know how to basic math in her head we had to do the change back total for her which was $12.10. We verbally told her we would split the change back down the middle we took six and we gave her $6.10 for the tip. During that time she picked up the other 2 -20 dollar bills off the counter next to the pizzas she had no business doing especially after payment was made and tip was verified. We called papa johns and spoke to whoever in charge he wouldn't give a name and after expressing the situation all he could do is pretty much say it was our fault and the driver said we gave it to her which is false other wise why would we be calling very upset?? The drivers name is grace be careful were taking care of...