I had the most incredible experience shopping at Malena's Vintage Boutique for the first time on 8/16/22. The boutique is charming, well lit, beautifully organized, and staffed by absolutely wonderful people.
The quality of customer service is second to none, as staff are extremely attentive and personable without being even a touch overbearing. As I walked around the store collecting items I wanted to try on, my items were taken to a separate rack so I could continue unencumbered. One employee was so lovely that she noticed a pattern in the clothes I was picking up and showed me other pieces I may be interested in. I was also made aware that should I struggle to find what I am looking for, staff will happily go in the back to check the undisplayed items for something I might like. One of the best things about the boutique is how fairly priced everything is. Customers with a variety of budgets are bound to find a piece or two they absolutely love. At the end of my visit, there was some confusion with the price of a stunning Italian wool cardigan I wanted to buy. The owner was beyond generous when confirming the final amount when she had every right to charge more for such a high quality piece. Suffice it to say that I am now committed to returning to Malena’s Vintage Boutique every season and I could not recommend...
Read moreThis is a gem of a vintage store! From designer pieces to historic garments and chic creations, the skillfully curated inventory represents more than 100 years of fashion. Ms. Malena’s offers a wide range of price points with something for everyone’s taste and pocketbook, not always the case with stores of this caliber and quality. Her impressive stock of estate, fine and costume jewelry and full range of vintage accessories means you can, should you want to, assemble a complete head to toe ensemble easily.
Malena is welcoming, charming and knowledgeable which makes the shopping experience a delight from start to finish. She has a remarkable ability to tune into what your tastes are and recommend pieces that might be of interest without ever pressuring you to buy. Her passion for what she sells translates in her conversations about the pieces and you cannot help me feel her love for what she does.
This is a special place with a special owner and a true treasure where I have found some of my most treasured vintage pieces—it is truly not...
Read moreThis is one of the best vintage stores in the tristate area. Malena's curation of items is outstanding; there is great variety of high-quality, beautiful pieces. The prices vary, depending on designer or brand, but are very fair. Superb customer service. Most impressive is Malena's knowledge of brands, specialty items, and history of fashion.
One of the dresses I purchased was missing a button and had a touch of fading (The dress is about fifty years old...it happens.); however, Malena made a point to show me the imperfections and offered a discount. I was so impressed by her honesty and willingness to make a customer happy. She is beautiful inside and out!
I made a special trip to West Chester from Philadelphia and it was well worth the hour drive. If you have not seen the shop in person, you have to go! There are a few other thrift shops in the area and several places to grab a bit to eat. There was plenty of street parking available when we visited...
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