Madison is amazing! I feel so heard by her and she takes time to really get to know you and always makes sure to write down important information. At first, I was nervous to get another psychiatrist. I was so anxious about it but the receptionists who helped me out; picking a virtual appointment, choosing a psychiatrist, answering any questions, and made the whole process so easy, they’re always so sweet and one lady had helped me change my last name that was on file. She was the sweetest and I appreciate her! I highly recommend virtual visits as it makes it more accessible especially since I’m not...
Read moreLifestance health is a SCAM. The phone number for the bucktown office does not ring. The phone number for their customer service never allows you to speak to a representative. Not only am I unable to cancel an upcoming appointment (because they're multiple automated services that reach out to CONFIRM do NOT allow you to cancel without calling… but noone answers) but I have been billed the incorrect amount (as confirmed by my health insurance and they claim they paid) and cannot reach anyone at...
Read moreTherapist was awesome. She FaceTimed me instead because the site was not working. However she told my daughter to call anytime she was in a manic state to help her. When she calls she doesn’t answer. Also said she would set me up with a prescription for anxiety and never heard back. They’ve charged me for office visits they canceled and when I have asked them to refund the money they said they would look into it and call me back and again...
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