Jackson Junge Gallery — Attraction in West Chicago Township

I was really excited to visit this gallery, we made a trip to the area just to go there. We were in town and we visit the Wicker Park area to shop and dine. I went there in 2018 and the woman was very nice, attentive, and answered all of my questions. That treatment alone made me want to come back. She gave us exceptional customer service. This time no one spoke to us or acknowledged my husband and I, I was very disappointed. They moved around us as if we were invisible. The lady was having a full on conversation and didn't even stop to greet us. The lady she was talking to even said "I'll let you go so you can..." and she still didn't bother to greet us. I think they thought we weren't going to buy anything. They only acknowledged us when we were leaving out the door and by then I was like don't say anything now. Funny thing is, we could have bought some art. We planned on it. We know the year has been tough for artists and I wanted to contribute to the community. As an artist myself, I'd be weary of a gallery that carried my pieces but didn't acknowledge potential customers. I saw several things I wanted to buy but I didn't even bother because what would be the point if I couldn't even get a hello? I'm all about supporting other artists so I'll look them up for myself. Again, I loved my 1st initial visit to this gallery, this time made me not want to return again. Whoever was working on Saturday the 8th, be more mindful of your customers, it costs nothing to say hello, may I help you? This visit loss commission for your artists and yourself. I gave it 2 stars simply for the first visit being exceptional. I'm hoping you...

I recently had three pieces framed at Jackson Junge Gallery, and I couldn't be more impressed with the experience. From start to finish, their team demonstrated exceptional craftsmanship, attention to detail, and a genuine passion for their work.

The staff took the time to walk me through various framing options, offering expert guidance on materials, colors, and styles that would best complement my artwork. Their eye for design is truly remarkable, and their recommendations elevated each piece beautifully.

The final results exceeded my expectations—the quality of the framing is impeccable, and the pieces look stunning. Not only did they enhance the artwork, but the precision and care in their work also ensured long-term preservation.

Beyond the craftsmanship, the customer service at Jackson Junge is outstanding. The team is friendly, professional, and clearly dedicated to delivering top-tier results. If you’re looking for expert framing with an artistic touch, I highly recommend them. I’ll definitely be returning for...

I used this place on recommendation from a friend and post noticing their Groupon deal. I approached them directly and my order was primarily handled by Kaitlyn. Being my first painting I needed stretched and mounted, I was edging on the side of being conservative with my expenditure. I felt a little judged for being cost savvy and I felt like Kaitlyn could have definitely been more patient. They applied the discount but upped some other charges (labor, etc) and had my total be more than I was promised. When asked to come collect my order that was ready, I arrived for pick up and was again, treated not very courteously and was asked to wait for 15 mins as they had an event. End of the day - they got the job done, hence the 4 stars. I enjoy my painting, but I’m not sure...