Old Second National Bank — Local services in West Chicago Township

I had the honor and privilege to meet and work with Elaine Douglas (Universal Banker) and George Caraballo (Vice President Regional Manager) when I had a very stressful banking issue. Elaine and George went out of their way to assist me, even though I was not even an account holder at their bank. After working with them to resolve my issue, I am extremely happy to say that I am now an account holder at Old Second National Bank! Thank you, so much, Elaine and George, for everything that you have dome for me. I will be seeing you around the...

I had an exceptional experience with the bankers Vanessa Valezquez & Remi Sharaan who assisted me @ the Taylor Street, Chicago location. They were knowledgeable, professional, & went above & beyond to ensure my needs were met. With Vanessa training Remi, both their attention to detail, patience, & genuine care made the entire process smooth & stress-free. I deeply appreciate their dedication & would highly recommend their services to anyone seeking outstanding banking support. They made sure I left the institution, worry free. I...

In my recent business with Ms Elaine Douglas I discovered exceptional professional competence and genuine personal involvement. Ms Douglas worked with me to ensure that all details of setting up estate account were taken care of. She was fully conversant in the requirements for an estate account, but most importantly, Old Second Bank was better suited to my needs than any of the larger banks. To those who may read my review I gladly give a strong positive recommendation for Elaine Douglas and Old...