Target — Local services in West Hartford

I haven't had an issue in this store until yesterday. I placed a curbside pickup order and the employee didn't take the two seconds to check the label on the OUTSIDE of the bag to make sure it was mine. He had two bags in his cart and a package of toilet paper. He gave me the toilet paper correctly but then gave me the other persons item. Ok. No problem its a simple mistake. I tried calling the store 6 times in the next 15 minutes and nobody answered the phones in ANY department including the pharmacy and I got hung up on every time by the system. This meant that during a global pandemic, when I am living with people who are highly susceptible to catching covid, I had to go into the store for a CURBSIDE PICKUP order. When I got to the store, I tried calling again to the front desk and the phone wasn't even ringing and the manager informed me that their phone system was having issues. The manager didn't offer anything for my trouble and told me that the person who brought out my order was a cart pusher. Just because someone isn't necessarily trained on curbside pickup, doesn't mean that they cannot take two seconds to read the name on the bag they are putting in my trunk. ESPECIALLY when you have to give a code for curbside orders and my order was right in front of him. When I mentioned the fact that I didn't want to come into the store for a reason to the manager, he just shrugged me off and said "Don't worry. You will be out of here soon." Needless to say, this is not the attitude a target employee should have and I would recommend going to a different target location to anyone who asks. Every other employee I spoke to was incredibly kind and were extremely apologetic for the mishap. I will also be following up with cooperate and will update my review...

I felt compelled to write a review after reading all of the negative ones out there.

I shop at this Target almost daily. It's right down the street from my house and it's my go to store for most household items. I use curbside pickup almost every time I shop there and they are fantastic. The staff is always super nice and it's very very rare that I've had any problems with my order.

One time I waited a few extra minutes because they were having trouble completing my purchase for curbside pickup, and they actually gave me a $10 gift card for the wait without me even complaining (seriously it was about 5 extra minutes than usual and I was just happily reading my book in my car).

Unlike the other reviews, I've never had any issue with staff at all. I find that the ones I have interacted with go above and beyond. I have yet to meet an unfriendly staff member and I have been shopping there since it opened.

If I had one negative comment, it would be all of the customers that are parking in the curbside pickup spots when they are clearly not there for curbside pickup. Even when there are a ton of open spots and walking is clearly good for your health, people still take the spots because they're right in front...

I like this store. I’m here all the time, very close to home and a cute and convenient size to get in and out. MESSAGE TO SECURITY!! I DID NOT COME HERE TO STEAL!!!!! Every time I check out a security guard comes right next to me and literally watches every move I make. I’ve probably been here 50+ times since opening. I usually go to self-checkout. There has not been one time I’ve checked out without these creeps hovering too close over me. Once, I was asked for a look in my bag and receipt. No problem. The guy behind me thought he needed to do the same so he waited behind me at the exit. The guard literally said, “No, not you.” while continuing to check my bag. It is insulting and I’m constantly made to feel like a criminal and I like this store, I’ll continue to go but I may snap on a bad day. Target is this how you’re training these guys? I feel like it’s just this Target with the handful of police academy...