Stan's Tech Garage — Local services in West Hollywood

I first discovered Stan's Tech Garage when I had an issue with my phone. They don't do phones, but they referred me to Hollywood iPhone Repair, where I had a great experience.

So when I had a computer issue, I decided to go back to Stan's even though I don't live or work that close to it anymore. The trackpad on my laptop was acting up and the tech and I agreed that the problem was probably battery swelling. They replaced the battery a few days later (had to wait for the battery to ship to them), and they gave me back my laptop. They didn't meet the time estimate they gave me, which put me in the annoying position of having to hang around West Hollywood for a few hours until I could pick it up, but whatever.

Trouble was when I got it back, the trackpad problem was still there, and they hadn't properly secured the new battery, so I could feel and hear it sliding around inside the laptop. I called up Stan's to tell them the problem wasn't fixed, and they told me to bring it back.

When I brought it back on a weekend, the person working said I should come back on a weekday when his supervisor would be in. When I brought it back on a weekday, the people working didn't know anything about my problem, but they took my laptop to re-diagnose it. They said I'd get a call in 2-3 days.

After at least 4 days of radio silence, I went back in. Again, it took some time for them to figure out who I was, then a guy went into the back, found my laptop, and told me there was nothing wrong with it. I took it home. Trackpad problem was still there. Battery was still sliding around inside.

So I finally gave up and went to another repair shop closer to my house. They actually listened to me. They secured the loose battery and replaced my trackpad same-day. I wish I hadn't wasted so much time and money dealing with Stan's. But still, I'm grateful for the tip about Hollywood iPhone Repair. They were great.

EDIT: Just a small note to address STG’s reply: I did not say “spazzy.” If that’s in the notes, it’s because that’s how the tech...

TLDR – Great people who will work with you in a timely fashion to get through whatever issues your technology is forcing upon you. We work with them in a business setting and moved from another external IT service and have not looked back.

We are using Stan and his team to take care of our companies’ IT issues and setups. Some of the things they cover for us:

• Account creation (Office 365, G-Suite, Etc) • Managing account permissions, settings, and groups. • Laptop Management o New Hires o Software administration o Virtual connections for troubleshooting o Equipment examination and repair • Covering IT issues for all of our US offices (we have locations from East to West coast of the US) and even assist with company in London, UK. • Updating old processes • Setting up future projects they can assist with to streamline what you need. • Researching programs, data collection, or anything else your company might need.

These are just a few of the things they assist the company with. Stan and his team are always active and open to chat about most issues; they are excellent with returning inquires even if they do not have the answer immediately on hand.

I cannot say enough good things about this team. They have helped us through many projects and problems that would normally take months, and were able to solve them in weeks instead. If you are currently using another external IT service and are having worries/trepidations, reach out to STG to see if they can help. They...

The motherboard in my old Dell XPS laptop stopped working properly and Dell wasn't willing to help, so I found Stan's Tech Garage on Yelp.

After calling and speaking to Tyler, I brought the laptop in on a Sunday and got a rough estimate after the tech did some basic diagnostics in my presence. I paid a ~$50 fee up front and I was told that I would be contacted every step of the way with the laptop being ready Friday (5 days).

While the service was great, there were a couple issues that prevented me from giving this place 5 stars. I wasn't contacted every step of the way..I had to call in to find out what was going on with the laptop. I never found out what the final amount was going to be until I had to pick up the laptop (while the final amount was decided half way through the process).

I got a text on Thursday saying that my laptop was ready - 1 day ahead of schedule!

All in all, great work...came through during a tough time. Make sure you find out the final price as soon as you can if that's going to be an issue for you, though.

I'd definitely take my...