I'm usually not the one to write reviews, but I left this place with a feeling like I got taken advantage of. The pieces and stuff was a little over priced for my taste. The person working, Austin who is a manager. Recently helped me pick out an enail. Austin gave no instructions, sold me the device and sent me out the door like my purchase didn't matter. When I got home I realized it didn't fit like he said it would, a little bummer. Went back and Austin spent about an hour trying to get me not to return it. Austin offered me a different enail attachment that wouldn't fit either, trying to sell me on something else I didn't need. After several tries of letting Austin know i didn't want it, I left the store upset and feeling like he didn't wanna listen to me. It was late at night and I was very frustrated with no solution. Austin told me he needed a manager to return it, even though I thought he was a manager. Austin informed me that he would give me a call back when the refund has been made. It's been 4-5 days and I still have no solution. After never ending battle I still don't have my money back, or the item I purchased. I WILL NOT GIVE MY BUSINESS TO THIS STORE AND I WOULD ADVICE EVERYONE NOT TO BE DOING BUSINESS AT THIS LOCATION. Terrible customer service, customer satisfaction, knowledge on products, and over all...
Read moreI was in a couple of weeks ago with my friend while she was back on campus. We went in with intentions of just looking because we had never been in the store before. We were both amazed about what a wide range of glass this store had and all of it was good quality. Everything was priced very fair and even on the cheaper side for the quality you get. Cameron was very helpful and knowledgeable about everything in the store. He set me up with two new pieces of glass that I was on the fence about buying. I am now so glad I bought them and definitely don't regret it. I will for sure be back in to visit this shop because of the wonderful customer service Cameron provided to my friend and I. You...
Read moreI went into Wild Side Smoke Shop looking for a new glass piece for myself and one for a gift. I was blown away at how nice and inviting the atmosphere of the shop is. They also had a really nice selection of glass pipes and bubblers.
One of the highlights of the trip was Cameron’s knowledge and helpfulness. Normally the sales people at stores like that make feel kind of watched and anxious, but he was super laid back and incredibly helpful. He helped me pick out a bubbler to fit my needs and even pointed out their selection of CBD concentrates and pain cream that I would have completely missed otherwise. Highly recommend checking...
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