Walgreens — Local services in West Palm Beach

I have never had a more unpleasant experience refilling my RX as I have had at this location, being a valued customer for many years/same RX.

I brought a hand written RX that was written incorrectly by my PCP.

My wife takes the same RX but once a day and I am twice a day or as needed so I called my PCP/office to be corrected at which point they electronically sent the corrected RX for twice a day as needed to this location on Thursday 12-9-2021 (a few days too early) so the pharmacist said I would need to wait until 12-13-2021, which was fine.

I called this location to confirm they had received the corrected RX on Saturday 12-11-2021, which in fact they did and at which point it was reiterated by the pharmacist, I still had to wait until Monday, 12-13-2021.

Not a problem at all. I am old enough to understand the laws and how insurance works pushing 45 years young.

When I arrived this afternoon 12-13-2021 (after 12 pm as instructed by the nice young lady/Technician) it was the wrong RX again and I was told there was no record of an updated RX that was electronically sent. I had confirmed this RX was sent on Saturday,

So, after careful consideration and many years of bringing my business to Walgreens from New York, Colorado, Arizona, Florida and Hawaii (NEVER, EVER HAVING AN ISSUE), I have decided to take my business to CVS.

Please note this review is also a formal complaint for Walgreens and their executives, against the pharmacist on duty for the days I tried getting my RX filled 12-9, 12-11 and 12-13 to only be in the same position with the wrong RX. I just got off the phone with my doctors office to confirm this again.

I will also be filing a complaint against the pharmacist (privately) for not considering it is unlawful to ignore/disregard Americans With Disabilities Act (ADA). It is inhumane to disregard an electronically sent RX and be told there is no record.

As for those who have only good reviews, I am happy that this location can accommodate you.

God Bless and have a happy and safe...

I recently had the pleasure of interacting with Chris, the pharmacist, and I must say that he is truly exceptional. I am from NJ and recently located to FL and was in need of a medication that was almost impossible to find. Every pharmacy I called did not take the time to help me or give me the time of day to express my concerns. After calling pharmacy after pharmacy, I contacted Walgreens at this location. I spoke with Chris, and I finally felt like someone genuinely cared about my concerns and wanted to help me.

Chris stands out as the most helpful pharmacist I have ever had the privilege of encountering. His dedication to his work and genuine care for his patients are truly commendable. He took the time to assist me without telling me they didn’t have the medication and hanging up, which is what almost every other pharmacy I spoke with did. (And trust me, I called almost every pharmacy in the area!!)

Chris has been the one to continue to assist me whenever I have questions or concerns regarding my medications ever since our first encounter. He goes above and beyond to ensure that every interaction is not just a transaction but a meaningful experience. He takes time to listen attentively to my concerns, provides clear explanations about medications, and offers valuable advice.

What sets Chris apart is his empathetic nature and genuine concern for the well-being of his patients. He takes the extra step to ensure that all my questions are answered and I always leave the pharmacy feeling confident and supported. Chris embodies the qualities of a true healthcare professional who prioritizes the health and comfort of those he serves.

Overall, I can confidently say that Chris at Walgreens is not just a pharmacist; he is a healthcare ally who goes above and beyond to make a positive impact on the lives of his patients. His dedication and genuine care are truly...

I’ve been filling my prescription at this Walgreens going on 2 years now. I Never had a problem, they have always took good care of me. Until today, I had a disagreement with the pharmacist over the phone the call was made at 3:21pm I was told that my prescription will be ready tomorrow on the 6th, I usually fill on the fifth so I was very confused as to why this was happening, the pharmacist was very rude to me and even laughed at me all because I asked why is it being delayed she just kept saying u picked up late, and she hung up on me. At 3:33pm I received a phone call from my doctor stating that they called and said they will not be filling my prescription at that location no more. After being hung up on twice I made a trip to the store to get clarification on what happened. I was told I didn’t pass the test and she couldn’t fill it, then after 10 Mins of going back and forth she stated she couldn’t fill because she wasn’t “comfortable” and that I could go to another store. I was very upset at how I was treated at this location since I’ve been a customer of Walgreens at several locations for over 10+ Years. I didn’t even cause a scene when I went yet the police was called. That pharmacist and the store associate SAMANTHA was very very rude with me. I’ll never forget this experience at this store THE...