Bon Cher — Local services in Westerville

Went here as a teenager to get my hair dyed brown, it turned out black and I came back and had to get it stripped. 4 hours later I got home and realized that my hair looked just as black.... I went to someone else after that. Thought I might give them another shot since it’s been awhile and they are close to me. I Called and asked if they had anyone to do a last minute shampoo and trim, the woman on the phone laughed. A simple no would have sufficed. Unprofessional... needless to say, I’ll take my...

Michelle is excellent and accommodating. She's the reason my 87 year old mother continues to go back to Bon Cher. However, a dedicated phone person or just some customer service training is needed. When I called to schedule an appointment for my mom recently, the girl who answered could not have been LESS helpful with answers to questions I asked. Had we been first time customers, I would've hung up and...

One of my family members by marriage is a master hairdresser who opened the shop many years ago. The staff is excellent, both front office and the hairdressers. They continually strive to improve ...from national conventions to customer service. I have fine, thin hair, but my hair looks like a million bucks....