When Medicaid forced me to lock into one pharmacy, even though I don't live in Westlake, I chose Caraway's . It turned out to be a very wise decision. The entire pharmacy staff goes above and beyond the call of duty. They anticipate my needs and act accordingly. The service I receive at Caraway's far exceeds the service I got at the last pharmacy I used and it is a reputable chain. But I can't tell you how many mistakes they made in the time I was there. Caraway's is locally owned and operated and has catered to the locals for many years. They have never made any mistakes since I joined them a few years ago. If you take a few minutes to look inside, you will find many hidden treasures... too many to mention. I took photos of the inside to try to show what is available there. If you need a gift for any occasion, you can always find something at Caraway's. The staff are always friendly and more than willing to lend a...
Read moreNeeded to get my testosterone shots refilled and was told they would not run my insurance due to them losing money. Not my problem, I have insurance for a reason!! They told me that if I didn't like it then I could get it filled elsewhere. So I did!! Ever since the owner passed, the customer service went down hill!! It will not suprise me to see this place shut down from lack of business due to the extremely rude customer service!!!! Ok. Update, went to Walmart in sulphur and THEY RAN MY INSURANCE!!!!! MY BILL WAS ZERO!!!!!!! NOT 70 DOLLARS THAT CARAWAYS WAS WANTING TO CHARGE ME BECAUSE THEY DIDN'T WANT TO RUN MY INSURANCE!!!!!! Makes me wonder how many people they screw over by not running insurance and making people think they are!!!!!! I literally have...
Read moreThe only pharmacy in SWLA to consistently carry/stock medications without shortage issues. For this reason, four stars for their ability to fill medication fast and efficiently.
However, there are several reasons why they can do better in the community. Read carefully.
-Caraway's will not provide any type of contraceptive/birth control, due to their religious beliefs. Please be aware that there are no exceptions for usage to control female illnesses (endometriosis, PCOS, ovarian cysts, etc).
Additionally, not a safe space for LGBTQAI+ individuals. Again, please use caution and discretion before visiting, as customers can be hostile...
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