Cute clothes at an affordable price but never in my life have I experienced such terrible customer service. I found a lot I liked and went up to one of the workers and asked for a fitting room since everyone was ignoring me (no biggie that part was fine). She counted my items and gave me a room. After trying on for a bit I heard loud loud knocking on the door from another employee she starts screaming āyou have too many thingsā and I go āoh I am sorry your other employee gave me a roomā. She then gets irate on how they are on the floor (I was stacking in a neat pile since the hooks were broken in the fitting room) and starts frantically grabbing clothes as Iām still trying on an item. Iām starting to help her and she continues to yell at me and when I go to hang them on the unwanted hanger to help she continues to yell at me āgive them hereā and I am trying to both help and diffuse the situation (Iām a very non confrontational person) and she continues to freak out. I try to take off the clothes I am currently trying on so I can just get out of this nightmare and she just keeps knocking on the dressing room door and yelling. I had a bunch of items I was going to buy but not worth it when I was treated so so awfully (I left the store crying, and embarrassing I...
Ā Ā Ā Read moreVery unwelcoming
I had some spare time so I stopped in on a whim. First odd thing was no one greeted me when I came in, I was like "ok maybe they don't do that here." Another customer comes in a few minutes after me and is greeted. Still, whatever that's fine. Walking around the store no one asks to help me find anything but I keep noticing employees near me. Now I'm like "humm, odd" one said employee asks a customer if they need help finding anything while still sticking close to me and I now feel very unwelcome. I decide to just take my 2 items to the register and leave. I used my Samsung Pay app on my phone (which pulls up my card with my fingerprint) but the cashier still wanted to see my ID. I left my DL license in the car but had my Costco card with me (which has my photo and my full name) but they said they couldn't accept it. Just completely over the employees, the store and feeling like they did not want me or my money there, I politely told them to keep their...
Ā Ā Ā Read moreNot the best place to shop. Over priced on some items...just not worth it. Due to COVID dressing rooms are closed which is INCONVENIENT since sizes run too small or material is too thin. The clothes Looks cute but its hit & miss and the return policy is the worst. I purchased shorts and got a Large thinking they would be ok since they looked smaller than size on tag. They turned out to be too BIG and when wanting to exchange they made a huge deal about taking back the item. Bad service. Also you can't return to other Fashion Boomy's, even though they are sister companies, you can only return to the same store you purchase at. Im giving it a...
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