Westminster Tattoo Company — Local services in Westminster

I went here a few months ago with a friend to get a septum piercing, and at first the piercer made us feel very comfortable as I was nervous about getting the piercing and he said it would be super easy. However, he pierced my septum wrong and it was extremely painful and extremely crooked. He tried telling me I could either wait and see if it would “settle in” (even though it was clear one side was far at the front and the other side was way back) OR that he could try piercing through the other side to try and make it even, which was not a guaranteed fix. He also gave the option for me to come back in a few days when his mentor would be there to supervise. The owner then at first tried to tell me that I still had to pay for the jewelry since it was put in my body and asked if I wanted a piercing somewhere else with that jewelry. I said no I want the septum taken out, I don’t want another piercing, and I’m not paying for it. The piercer took out the septum piercing, and the owner gave me a free bottle of piercing solution to heal the wound that I now had for no reason which I did appreciate. They shouldn’t have tried to pressure me to pay for something they messed up on or get another piercing after the horrible experience I just had. I got my septum re-pierced a month or so later at a different reputable shop and had absolutely no issues with it whatsoever, I know this time it was done right because there was virtually no pain and the first time I got it done it was very painful. It was quick and done correctly, unlike at the Westminster tattoo company. My friend got her ears pierced and hers turned out fine. I wouldn’t recommend coming here for any kind of piercing that isn’t simple as there was no real professional there when we went. If they are going to offer piercing services, there should be an experienced professional there at all times, and there should be an option to have the actual professional do the piercing, not someone that clearly doesn’t have enough experience to be piercing...

In order to post this review you have to give at least one One star which I feel is not even deserving here. I had an appointment to have my eyebrows microbladed. I had to pay $100 upfront before the first appointment. The appointment involved one to two sessions for a total of $600. I went for my first appointment and had to pay the remaining $500. The appointment went well but I ended up meeting the second appointment as my brows only took about half the pigment. This was normal. I scheduled the second appointment for two months later. The morning of my second appointment I got a call from the owner of Westminster tattoo Asking if I had gotten a call from Dinah to cancel my appointment. I have not gotten a car. The owner proceeded to tell me that Dinah no longer work there. I ask who could finish the job and she said she had no other microblader. She expected me to get in touch with Dinah to finish the job as she happen to be a contractor working for her. I asked her for my money back as the job is not complete because I paid the $600 to Westminster tattoo and not to Dinah. The best she could do was give me back $100 so I was out $400 and had half finished eyebrows. So my suggestion to you is do not go to Westminster tattoo for any service as you may not get a complete service and you may not get your money back if the person doing your service is a contractor who may leave. This is not how a small business should be run and this is not how you treat your customers. Beware if you want to get microblading done do not do...

Westminster Tattoo Company was recommended highly to me by a few moms to get my daughters ears pierced. She wanted to get them pierced on her birthday. I called a few days before her birthday to see if they pierce ears for kids her age (6) and if I needed to bring anything with me. I explained that we were coming in for her birthday. The person who answered the phone said I didn't need to bring anything with me and that we could walk in on her birthday to get her ears pierced. I picked her up from school, we live about 30 minutes away, and headed over. When we walked in and I explained why we were there the person at the desk said that I needed her birth certificate. I told her that I had called and asked what I needed and had explained that my daughter was 6 and no one said anything about a BC. She just said again "well, we need her birth certificate". She did not acknowledge what I said at all. No explanation, no apology. Terrible customer service. We left with my daughter in tears. I am fine with providing the BC if they need it, I just needed to know beforehand, like THREE days beforehand when I called. Her birthday was ALMOST ruined because the person on the phone didn't know the information. Luckily we went to another local establishment and they were able to salvage the day. People make mistakes but the customer service at this place was the...