AT&T Store — Local services in Weymouth

We were walking up to the door at att 208 main st weymouth to buy 2 new phones. One agressive worker ,putting the misspelled sign up and locking the door in our face at 5:15 pm , sign said closed til 6:15 with 2 workers in the store. They close at 7 pm for the night. The other worker leaning up against the wall laughing , knowing we were disappointed, they could have let us look at the phones, while they were taking their break, or said sorry. I pointed to the misspelled word and one started flipping us off , swearing at us , they were laughing and going off for no good reason. Very unprofessional, rude and disgusting behavior. I have been an att customer for many years, believe 2005. If att reviews the cameras, they will clearly see the 2 women (not) working. Laughing swearing and flipping us off. We started to drive away, then turned around to use a different exit to go to another store, the aggressively obnoxious one ran around window to window flipping us off....

AT&T in Weymouth is by far the best customer service I’ve ever experienced. I have had AT&T for well over 20 years and I have never had such positive experiences as I’ve had at the AT&T store in Weymouth. I have worked with Eddie, Monet and Another young gentleman, sorry I do not remember his first name. They are all patient and kind and Extremely knowledgeable and educated about their products and services. After visiting the store three times for one particular issue and multiple phone calls to the store, they were able to resolve the issue and set my daughter up with a new business account phone number. I can’t say enough positive things about the three of these employees. They deserve raises, I’ve seen them handle two or three customers at a time with ease, grace, and professionalism. They are amazing! I will be definitely going back over and over. Sincerely...

What a terrific and totally positive experience! We've been with AT&T since the MA Bell days. So We've experienced the good, bad & forgetaboutit in service! The best, most patient & capable AT&T customer "caretaker" ever, was Shondreaka R. Nowadays there is no more nerve wracking experience, than to entrust your old phone, to be converted to a new one (gifted, not even bought there!), when you are non savvy, tech phobic Boomers! Dreaka was so gracious and capable that as other customers came in, although she was focused on us, they were well received! Probably, we'll return soon for Direct TV, as provider conversion anxiety and customer service, won't be an issue with this...