I've had this horrible feeling growing about Planet fitness as a business franchise...that it was perhaps more retail based (capitalizing off people's struggles with motivation or struggles with staying motivated, rather), than it was being run by people who actually care about the actual heath and welfare (or at all what-so-ever), of thier clients. I hold not one but two accounts at my local Planet fitness (one for myself and one for my stepson which he only used once). I have every intention of cancling at this point after being a member on and off for a decade-literally which is of course, unfortunate and rather disappointing. The straw that broke the camel's back actuallty, was my being blown off not once but twice in a row by same (most likely hung over) trainer. I had never had a trainer before so I was pretty excited and of course made the mistake of getting my hopes up. The worst of it was that the second time I had to take an important phonecall after he told me how he was "definitely going home again, sick", his words-verbatim and being an actual caring and kind, compassionate human being at his advisement-I crossed my name off his appointment list think I was cutting him a break. I came back in from my urgent call to see him training the other client and mind you he was a no call/no show last appointment, just the day prior. Now, I don't know how they do things in California, (where he claims he's from), but here in MA-we hold ourselves to hire standards, and make zero excuses! We here in MA are responsible for either keeping our appointments or following up with our clients, in the event that it is not possible to keep the appointment and especially when we have our clients make time out of thier busy scheduals to sign up and show up on-time, if not early. It is a lack of respect and simply unacceptable.Very, very incredibly unfortunate. I am simply just greatful I have found a more dedicated to the cause place to "workout" and also have my spiritual needs met as well at Open Doors Yoga studio in weymouth landing. I'd rather use my very limited income wisely, thank you very much. No shade on the straight talking manager either. She had my...
Read moreI feel there commercials are misleading. It shows a staff member "helping" a customer. Since this new rule went into effect because they don't trust the customers, the staff will NOT help you if there is only one person at the desk. They will say they can't help you (say learn how to use a piece of equipment) until someone else comes in. There should be a disclaimer stating this. Planet fitness also got rid of trainers. Now they got rid off all the elliptical and arch trainers and replaced them with Matrix machines, they are terrible. The machines do not have clearly marked levels to choose from and the sides are so tight a normal size person can barely fit in it, and only not overweight people! Clearly discriminating against obese people. So much from a judgement free zone........ who's stupid idea was it to replace all machines with this one matrix device? They should be fired. I will be contacting all Weight Advocacy groups about this, it is beyond insensitive, it excludes and...
Read morePlanet Fitness in Weymouth is truly a gem! From the moment you step inside, you can immediately tell how clean and well-maintained the club is. The staff members are exceptionally friendly and always ready to help, going above and beyond to ensure that every member feels comfortable and welcomed. The atmosphere is incredibly relaxed and stress-free, making it a great place to work out. It's clear that cleanliness is a top priority, as you constantly see staff members cleaning and maintaining the equipment. Their dedication to providing a tidy environment is commendable. What really stands out is the warm welcome you receive when you walk in. The staff greet you with genuine smiles, creating an inviting atmosphere that makes you want to come back. Overall, Planet Fitness in Weymouth is an outstanding place to achieve your fitness goals while feeling right at home. Highly...
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