Stop & Shop — Local services in Weymouth

My wife and l went shopping at our local Weymouth Stop&Shop and this was our experience we visited the supermarket around 8 AM Monday Feb. 1st 2021 to be honest the vegetables at 8:10 AM was all boxed up where l had to look for parsley in these boxes no biggie the store was only open for 40 minutes according to the their business hours .. So the wife asked if we could go finish the rest of our grocery shopping until they are done placing everything else out of the boxes 30 minutes later we went right back to the vegetable section and nothing changed so we decided to just go and pay for our grocery shopping so l walked up to the Cashier and had (Patty) ready to assist us pay for everything so l was trying to be nice by greeting her as well as her colleague who l guess was responsible for packing customers groceries in bags unfortunately none of them greeted me back instead they stood silent next l had (patty) asking me if l had a stop&shop card so l told her no and asked her if she can put one in for me she immediately did and then l asked if she can brake a $10 bill she then asked how do l want them l then told her a 5$ bill and 5 ones now back to the woman who was helping (patty) l didn’t catch her name because she didn’t have a name tag..And is the reason why l’m actually putting the effort of reviewing my terrible visit to our local Stop&Shop she started helping (patty)bagging 2 bags of our groceries then she yelled at patty that she was going to help another cashier leaving us all alone to do our own bagging which l can understand in some circumstances they can be short handed put NO this wasn’t the case and the reason l say that is because the moment we walked away from (Patty’s) Cashier she immediately went right back to help the customer behind us now l just clearly realized that wasn’t very welcomed to her supermarket not to mention l truly felt like l was a victim of Ra.ism Yes you read that correctly and it’s Sad l know..l guess if you want to be treated properly and not feel unwelcome just being 1 of many people of color then the Weymouth Stop & Shop isn’t the supermarket that will provide the hospitality and generosity you would like to get .. l truly regret siding with Stop&Shop employees when they went on strike last year knowing that this is how l would be treated..l can now say this with confidence :(yes my wife and l will never return to this unfriendly...

After tonight’s experience I will NEVER come to this stop n shop again and will do everything I possibly can to NEVER shop at stop n shop again. Not only is the store absolutely filthy, understaffed, low in inventory but they literally do not order inventory so I cannot purchase the items I need after weeks and weeks! MULTIPLE not on sale items have been out of stock for over 3 weeks and instead whomever is stocking the items is just putting other items in their place to make it look like the shelf is full. This is a chronic issue and I’ve had it. I can get over the fact that I have to wait in line for 15 minutes every time I come here during NON peak hours, like tonight is a Monday night at 10pm—and I ALWAYS have to wait in line for 10+ minutes as there is never more than 2-3 registers open—and I only shop after 8pm. And I can usually get over the fact that the store is dirty, but tonight it was unfathomable. The freezers were leaking and there were wet floor signs with wads of soaked paper towels all over the floor as well as puddles of water in the middle of the aisle that you had to avoid. In order to keep the food in the store cold they had the AC set beyond what is acceptable. I couldn’t figure out why until I got to the freezer section. I was wearing jeans and sweatshirt and I was losing feeling in my hands. Legitimately. People were talking about it as we went down every aisle. Lastly and probably most importantly the majority of produce looks unsellable. And the meat is a close second. Barely wrapped and leaking as well. With respect to all I think this place needs to be shut down, cleaned up...

This Stop & Shop is the worst. Never have I witnessed before more unrest amongst the workers... in-fighting in every Department openly arguing with each other, especially the bakery. People stocking shelves so discourteous and rude, they openly act as though the customers are hindrances in their way. Reality check - without the customers you wouldn't have a job. How about stocking the shelves during off hours not prime time Christmas shopping. Today to my surprise I had a bagger at checkout, I usually do it myself... so I get home to find that some of the things weren't put in my bag that I paid for. Fantastic! guess I'll be back for more abuse. This entire store needs team building training, or some general management oversight to stop employees from being rude inconsiderate and self centered. You are provinding a service to the community, perhaps a service mindset...