Want to feel uncomfortable? Head over to this Rent-a-center! Jim was EXTREMELY rude! I walked in with my three children, looking to see if they had a table for my family that had my style with it. Needless to say, even if I found a table I would not have taken it from here! Jim got right in my face telling me how lucky I was that there were not any employees there that would do that, yet he was. He continued to tell me about his divorce and his child support payments, as if I would care? He assumed I was going through a divorce, I am not. He kept saying that he can ''understand being low income''....I am not low income! He made comments about my children, even offered me a used piece of furniture with a piece of wood chipped out of the table-top and told me that my kids would ''ruin'' the furniture anyways. I have three very prissy girls, they don't ruin anything. He told me that my style of living was not right, that I should make all my children sleep in the same room and save myself aggravation....pretty sure I'm a mom of three and he's a dad of one, and by the sounds of it he doesn't see his child very often, so he obviously does not have a CLUE as to how to parent. Really frustrated. Never...
   Read moreI have been receiving harassing calls from employees at Rent A Center for several years WITHOUT EVER BEING A CUSTOMER!! My NEIGHBOR is/was a customer and she clearly defaulted on payment. The problem is that 1) I was never a customer, and 2) I moved away from this neighbor over 4 years ago. I never even gave my permission to be a reference or emergency contact for this neighbor.
Each person who has called from the Weymouth Rent A Center location has been told this information and "Do not call". They respond rudely, usually using profanity. They clearly utilize unfair collection practices. I will never use this very poor business and I often advocate against using this company to anyone who talks about rental companies.
A rude female by the name of Ty called this morning and I professionally asked for someone in a management position above her so I could resolve the issue. She hung up on me. I called back to get that information and she threatened to call the police on me. Honey, you go right ahead, this isn't a criminal matter. But you do what makes you feel better about harassing people for a living. Let the...
   Read moreDO NOT GO HERE! By far, the worst customer service experience ever. Thai and Marlo are extremely rude and unprofessional. They harass and insult their customers. During the pandemic when they were supposed to stay out of peoples homes they were collecting merchandise and unlawfully going into people's homes. The local police told me this was illegal and to call them if Rent A Center came to my home. I have filed complaints with the Town of Weymouth, the Better Business Bureau and the State Attorney Generals office about their unfair debt collection practices. I paid off my merchandise a month ago and twice I have been told they mailed me a Certificate of Ownership and a list of the payments I made and yet these documents have...
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