Went in to spend a gift certificate from my husband who shared a similar opinion to others with low reviews. Instant impression- smell of mildew. Not a great combo for wool. Owner/storeperson was quick to ask my adult child to stop touching the yarn winder, which was set up for use amidst the skeins for sale. Not exactly encouraging for the next gen to be introduced to the craft. The experience was similar to viewing a collection of someone’s yarn they’re indifferent about actually selling. A lot of emphasis on being the biggest retailer of blue sky and Rowan… I’ll continue buying both from bewoolen in...
   Read moreI had never been to a yarn shop prior to my visit. I’ve always bought from the fabric stores. I needed an education regarding organic and bamboo yarns. My future great grandchild’s mother had requested those yarns for the blanket I was prepared to crochet for “him”. The owner spent at least an hour discussing the pros and cons of each type. She was so knowledgeable and willing to share her expertise. I left with yarn and a solid plan for my baby blanket. Thank you for steering me to the...
   Read moreVery poor customer service. The sales person present during my visit several days ago was very uninterested and unengaged with me as a new customer and new knitter. She was not helpful and answered most questions that I posed with one word answers. For example, I made the statement, "I understand that you offer classes here". Her response: "Yes". She seemed more interested in getting back to her own knitting project. I will not be returning to this...
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