CD Tradepost — Local services in Wichita

I was visiting the Wichita area with 2 other people and wanted to check out this store’s used CD, DVD, and video game selection. While shopping, I found a used copy of Dark Souls III – the Fire Fades edition for PS4. The game had 2 price stickers on it, one had the price at $13.99 on the back and front the sticker partially covering it had the price at $18.99. I also picked up a DVD, Time Bandits, and another PS4 game, Lords of the Fallen. At the register, the cashier rang up the Dark Souls III game as $18.99 and removed the price stickers from the game, but left the price stickers on the Lords of the Fallen game and the Time Bandits DVD after purchasing but I did not notice this until I was home the next day.

I reached out via email to CD Tradepost to notify them of this issue and request a refund of the $6 I was overcharged, as I could not return to the store as I live in another state. The CEO of CD Tradepost responded to my email; he stated that $18.99 is the correct price for the Dark Souls III game as the price had increased from $13.99 in December 2022. He would not refund the $6 but he offered store credit, which is not useful to me as I do not live in the area. I replied to his email, explaining that store credit is not acceptable to me, but he never replied back.

I would not recommend shopping at CD Tradepost as they use bait and switch techniques to overcharge customers, and when they are called out on it they ignore you. $6 might be not be much, I understand though the way some people look at it. Honesty goes long way in business. get charged for more, you get a store credit even if you get overcharged. So, be real weary of store credit/exchange stores.

Tip: use a credit card only, if overcharged, do a charge back. Take pictures of the item you going to purchase, odd doing so, though it might help prove what the price was. Don't sign for anything at all, until you see the price of each item and total on receipt and if not right, refuse the purchase of the item....

I bought a PlayStation 2 from the Harry location and when I got home and it didn't have the correct power cord for it so the lady was kind enough to go home and get one from her husband for me. everything's going good I'm playing Guitar Hero no problem. A week later I finally go to play Mystic three and it has a horrible scratch on that makes it where I can't get past an hour of the game. I exchange it no problem. Go to 007 but that game involves turning, shooting, ect, and Mystic was just a point and click game so I didn't notice that the controller wasn't working properly. I called the Harry location where I bought the PlayStation 2 let him know what was up and that I thought I had the receipt and he was going to exchange it for me but he didn't have one at that store so he called the Pawnee store they had one I couldn't find my receipt unfortunately so he said I couldn't exchange it I understand that that's my fault so I asked if I could buy the controller he said it was a part of a PlayStation 2 that they're selling and he didn't think his boss would approve of him breaking up the set because he thought I was going to exchange it with the receipt so that's why I give it a one-star because that tells me that he planned on putting my broken controller in that box to sell to the next poor sucker like me. So in conclusion they don't test their systems apparently because if they did they would have known that the PlayStation 2 I bought had the wrong cord in it, They don't bother to resurface their discs, and they knowingly sell broken equipment hence the one star what a shame. So buyer beware: if they sell you something they claim refurbished, they probably just blew into it really hard. Edit: LITERALLY 30 MINUTES AFTER POSTING THIS, I HEARD A SNAP IN THE CONTROLLER AND THE RUMBLE STOPPED WORKING WHILE I WAS JUST PLAYING A GAME. THIS PLACE SELL JUNK. YOU'RE BETTER OFF TAKING YOUR CHANCES ON FACEBOOK...

Sometimes friendly. Best pricing in town on most things with the exception of some accessories which can be quite over priced when compared to anywhere else. I’ve purchased a lot from this store and typically don’t have any issues, however they do not test their games and you will occasionally have a game that does not work. In the couple of years I’ve been purchasing from this location I’ve only ever had 2 games not work after getting home. The staff when bringing back those games actually made the process quite uncomfortable. Both times I was treated as if I was lying or that I wasn’t returning the product in the same condition I bought in even though it’s been brought back within 12 hours of purchasing. I also only ever ask for store credit which considering this is a game store that doesn’t test games, they should be much more open to receiving their untested product back when it doesn’t work. Selling them product had also been uncomfortable in the past, they’ve gotten quite grouchy with me just bringing in product if they are busy. Which is perfectly fine if you’re too busy to take trade ins, just deliver the message a little nicer. Due to this alone I take all of my trade ins to game on out in newton. I do want to note that all of these issue have been with a specific employee which is sometimes very nice and sometimes not nice at all. I don’t know that this is the way you will always be treated but depending on this particular employees mood you’ll either have a decent trip or a not...