RM JEWELRY — Local services in Wilmington

We bought a gold bracelet as a gift with an engraved name on the bracelet and everything seemed fine, our mistake was not checking it immediately after the engraving was done . When it was time for our family member to open the gift we saw it had scratches on it which were not made by us since it stayed in the package so later we came to return it and the owner blamed us for scratching it and was making accusations being blatantly rude .he did not want to fix his mistake or make a refund and we had to go the jeweler across from his location who thankfully was much more gracious and fixed the scratches for us. Later we were told that the owner has a reputation as a racist and treats his hispanic customers poorly which we experienced first hand as we are hispanic. Super disappointed but at least we found a much better jeweler after this experience edit: just because your hispanic “roots” doesnt mean you cant be racist to others maybe your just full of self hate which is...

Went yesterday to buy a Black Movado that was on website for $1865, also bought wife a bracelet, earing's and chain w/ pendant set. Was charged $2000 for watch, fine, but you should probably just honor your advertised price whether I bring it up or not. I tend to buy a fair amount of jewelry for her. I thought I might mention it when you were ringing it up, but I should not have to. In my line of business, if I advertise something, I honor that price if someone saw it online or not. Quality seems to be fine. I have previously bought some items from this store before, doubt I will be coming back. Oh, same watch is advertised now for $1771.75 but...

SCAMMER!!!!!!DONT BUY!!! In June I paid hundreds of dollars for what he said was earrings with lab made diamonds and “real” gold for my mother. She took them into a very high end jewelry store today to get the post resized and they told her that it is NOT real gold and are cubic zirconiums. They showed her everything she needed to see. They were Not lab diamonds. I also paid hundreds for a “Moissanite” bracelet, which sucks that I have to question its authenticity now. What a joke and such an embarrassing gift to give my mother when it wasn’t even real gold let alone lab made diamonds. Be careful who you buy...