Charleys Cheesesteaks — Restaurant in Wilmington

I’ve gone there many times with my family and the service was horrible. The people working have bad attitudes, and act as if they cannot speak English. My orders have been messed up many times, but my most recent time was when the druggie took my order. He was definitely a new guy. My boyfriend and I only wanted a regular watermelon-strawberry lemonade and two large fries. He put two large fries on screen. Then put two regular strawberry lemonades. My boyfriend pointed out that they were supposed to be watermelon. So the man removes both strawberries and then also accidentally takes off one of the large fries. We tell him we’re supposed to have another fry, so he adds one. But it’s regular instead of large. I was over it and left it be because my boyfriend and I were standing in line for about 15 minutes prior. Mind you, we waited longer than we should have with only one individual in front of us. The same guy was at the register taking forever with the customer in front of us. After we finally got our order, my boyfriend and I sat down. The food was mediocre, but not too long after we ate..both of our throats felt weird. We were fine all day until we ate there. Too many bad...

EDITED 12/27/19 - I see the reply below and I have reached out more than once to the email provided and was told DO NOT REACH OUT TO THAT EMAIL. Why would you ask me to email now? I can post that email here as well. This location owes money for services we provided to repair equipment and DOES NOT PAY!!!!! - Be cautious - these folks do not pay their bills when they need equipment repaired. We have made several attempts, in person, via mail and have even reached out to corporate to collect payment on services at this location on their equipment. No one has tried to contact us and make payment or payment arrangements on monies owed. For that reason, I could not allow myself to eat at this restaurant. Bad business. Services provided by East Coast Refrigeration & Air. Writing a negative review is the last resort as we have had zero luck in collecting payment as...

If I could, I would give this place no stars. The customer service is horrible, they do not pay attention. The young girl at the front had an attitude and did not even know where he left line of people was. The food was burnt and dry. They didn’t bother to ask what me and my husband wanted on our sandwiches and instead put tomatoes and pickles on them. My husband is allergic to tomato and they took them off and handed me back the sandwiches. I ended up eating one sandwich and we tossed the rest. They also had really bad attitudes handing us our food and when I told them that I couldnt have tomatoes and pickles on the...